Not resolved
3.0
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
2 comments

Just returned from 10 day Southern England & Wales tour with Gate1.Our tour guide Laurent Robert is the WORST tour guide I ever had.

From day one, he said " l won't bored you with more information. If have question ask, other wise just sit back and enjoy the ride." We had several long ride to our destination, and we ride in silence. When question asked, he answered with bad aditue. We visited Shakespeare's birthplace, and Blenheim Palace which is Winston Churchill's birthplace.

Our tour guide had nothing to say about these two famous people. And yes, we been to Wales, but I learn nothing about Wales.

Bottom line, Laurent is the WORST tour guide anyone can have.He is not prepared for the job and his heart is not in his fellow travelers interest nor to promote England.

Review about: Gate1travel Tour Guide.

Reason of review: Worst tour guide.

Had an Experience with Gate1travel?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1345140

How about GATE 1 accepting responsibility and providing some sort of compensation? How quickly Gate 1 is to accept compliments and even quicker to pass the buck!

Gate1Travel
Fort Washington, Pennsylvania, United States #1343135

Hello,Please accept our sincere apology for any disappointment regarding your recent trip to Southern England and Whales. Naturally, as we understand the importance of the tour manager. For this reason, we have shared your comments with his manager to review with him directly as well as make any necessary changes.

You May Also Like