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Recently booked flight for my parent's cuz they had to go to my grandparents funeral, and the night before they flight they sent us an email saying oh sorry we couldn't book your flight. So, I called them and told them we HAVE to be on a flight cuz this is a serious matter and the lady we talked to was so rude and *** about everything, said they cant do anything and won't be able to refund my money for couple days either .

they also said they couldnt find any other flights when I found so many listing on websites like flight hub or momondo or budget air. Worst service of my life, be aware.

Product or Service Mentioned: Gate1travel Flight Booking.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

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We sincerely regret any disappointment caused by flights being unavailable or if you felt any lapse in service when you contacted us. That said, please don't hesitate to contact us so we may help rectify this situation.

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