Absolute worse tour company I have ever dealt with from start to finish. No customer service, no attention to detail and extremely poor quality.

I would never ever recommend. I've been in the travel business for 30 plus years and have never dealt with a company that is as unprofessional and disappointing as Gate 1. Bottom line is you get what you pay for.

#dont book with gate 1 #no customer service #gimmicks #bait and switch Do your research, there are a lot of tour companies out there that are reasonably priced and offer a much better experience. If you're going to spend the money for a vacation you want to it to be a positive memorable experience.

Product or Service Mentioned: Gate1travel Customer Care.

Reason of review: Poor customer service.

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I just came back from Peru and from start to finish were AAA+ The service, the price, hotels, transfers were flawless. Met lot's of people on my trip who travelled with Gate 1 Multiple times and everyone was pleased.

You do get what you pay for, but in my instance I got much more than what I paid it was an excellent value other tour companies wanted twice as much and I am sure they did not have an Archaeologist as a tour director. I cannot say enough about my experience.


Who is a good reputable travel company? To multi cities in Europe? Heard anything about European Destinations?


Hi, I just travelled with Gate 1 to Peru and they were awesome. I too saw negative comments and was skeptical about Gate 1.

Then I found out a good acquaintance of mine travelled with them both to Peru and Europe and loved them. She too is picky so I decided to try them. I was travelling alone. They could NOT have been better.

Seriously I see negative comments about them and sometimes I wonder did they read their travel documents or understand what they were booking. All I can tell you that my trip was an EXCELLENT value. I book Class B 4 star and 3 star hotels and they were all great clean...comfortable and quaint. Others on my tour had travelled with Gate 1 multiple times and were totally satisfied!

I would book with them without hesitation!!

I will be travelling with them again for sure! Happy trails!



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