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I scheduled a trip to Kenya the 23rd of December from March.The timing of the trip is more expensive, I get it its right before Christmas.

But they canceled the trip, the 4th of October. When they offered to reschedule the trip, they offered a $3125 trip for what I originally paid for of $4105. A thousand dollars more for a trip. They were hoping, I wouldn't notice they were ripping me off!!!.

If a company wouldn't bat an eye at trying to rip off a customer of $1000, after canceling a trip around Christmas, this is a bad bad company.Do not use them.

Review about: Gate1travel 7 Day Essential Kenya Tour Booking.

Reason of review: Overcharge.

Monetary Loss: $1000.

Preferred solution: Full refund.

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Gate1Travel
#1392797

Hello,

Naturally we never want to cancel a tour.However, in the rare instance we do so, we try to offer a departure that we can guarantee.

Upon review of records, it appears that you reviewed a departure on our website separate from what was offered.We do regret any misunderstanding and see that a request for a full refund has been sent to our Accounting Department.

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