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2 reviews 1.0 star rating 10/14/2016 I've been a long time customer of Gate 1 Travel for many years, I've gone on over 10 tours with them over the last 5 years. But there's something different about the company that has happened within the last year or so. It seems to...
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Company wrote 0 public responses to the review from Oct 14, 2016.
Anonymous
Anonymous

There seems to be a trend with this company, false pricing and unprofessional treatment from there customer service representatives. Make sure you read their sub-par BETTER BU...

Gate1Travel
Gate1Travel

We certainly appreciate your continued business and regret if you experienced any lapse in service when contacting us with your concerns. In regards to the pricing, please und...

1.8
I liked
  • Website
I didn't like
  • Customer service
  • Threatening
  • Misleading sales
#936809
Reply to reviews
MY TRAVEL COMPANION, MARTHA CARSON, AND I ARRANGED TO TAKE YOUR 10 DAY TRIP TO CHINA, LEAVING HOUSTON ON 11/6/15. WE HAD BEEN TOLD BY G1 PERSONNEL (BY PHONE) TO ARRIVE AT THE HOUSTON AIRPORT BEFORE 9PM ON 11/6, AND THAT THE AIR CHINA PLANE WOULD *** AROUND MIDNIGHT, A...
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Company wrote 0 private or public responses to the review from Nov 09, 2015.
Anonymous
Anonymous

Did you report to Better Business Bureau to get a refund ?

Gate1Travel
Gate1Travel

We understand that a supervisor has our records and had contacted you directly to review your concerns in greater detail.

I didn't like
  • Poor customer service
  • Information supplied
#731691
Reply to reviews
I bought a package through vacation to go....when I arrived to Lima nobody was waiting for us ..emergency # did not answer called hotel they could not help...I arrived at midnight with my 2 girls ..we took A BIG RISk and had a taxi ...thank God we were not abducted I...
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Company wrote 0 private or public responses to the review from Jan 30, 2016.
#780424
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Gate 1 is a ripoff. Oh I am so mad. Save yourself troubles. Do not believe in low price ads. Do not buy air ticket from them. You will be sorry. Cancelling signed tours and then asking you to sign expensive alternate tours with money you have paid is their muntra. Stay...
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Company wrote 0 private or public responses to the review from May 22, 2011.
#239030
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Turkey is such a wonderful country, with its great cultural and historical assets. Unfortunately, we chose the wrong company for this trip, because GATE1 TRAVEL delivers tours of very poor quality. The hotel in Istanbul was old, poorly kept, and located in a seedy part...
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Company wrote 0 private or public responses to the review from Apr 23, 2009.
Anonymous
Scott from WV

I just finished a 13 day Turkey tour with Gate 1: all of the hotels were very good, one restaurant was not up to par and I understand Gate 1 will be dropping this hotel becau...

Anonymous
Tc

Tour guide make most of their salary from tips after the tip, I question your post about the tour guide go out of his way to insult your whole grOip just so he will be able to...

#147969
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