Gate1travel - September 2016 France 11-day trip
This was our second trip with Gate1. We went to Paris two days prior to the beginning of the tour. There was no one to meet us at Charles de Gaulle airport, and, after contacting Gate1, we were told they had no knowledge of a representative needing to be at the airport on the day we arrived. We have verification from this company for pick-up at the airport, so that will be ironed out.
Our tour guide, Rene-Jean, was delightful. He was knowledgable to a fault, and his charming personality made the trip more fun. He was always available to answer any questions. He tried very hard to please everyone on our tour.
The accommodations were hit or miss, which was an issue on our first trip with Gate1. We will not be traveling internationally for a while, so I cannot say whether we will use this company again.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of gate1travel tour. Gate1travel needs to read this review and look into the issue (if any) according to poster's claims.