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This is the first experence with gate 1, the experience is mediocre 2 star may be three. The moment I arrived the hotel I found out our group total had 41 persons,only one tour guide, we thought maximum were 30 the most.It was too crowded for 41 passengers took 4 to 7 hours in the couch.

Orientation was late and incomplete, we had to get to know each other in the bus.

The program and itinerary weren't very clear even we called the company before we went to the trip.

No body in the gate 1 headquarter gave us the exactly answer.

After arriving at warsaw, we planed to go to Trakai castle next day,no body told us it was closed before we planed, they could arrange the same day or switch the KGB tour to it,

The hotel and food were ok,considering the price we paid were reasonable.

This reviewer shared experience about bad quality and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Gate1travel. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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Gate1Travel
Fort Washington, Pennsylvania, United States #1231864

Firstly, we do regret to read of any disappointment with your tour. Although we cannot guarantee the number of passengers on any given tour, we do understand pacing and comfort are critical to the success of a trip. As such, please know that we also offer packages specifically for small groups which may be of interest to you in the future.

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