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I completely agree, however the amount of money collected in tips was more like $3,700 for the tour guide, and $1600 for driver and $1400 for the assistant. That's about $9,300.00 in tips, for 12 days work, and if there is another trip right after that, we're talking...
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Anonymous
Anonymous

May I ask how much is the tips amount asked for? I am considering a tour with Gate 1 and would like to know ahead of time. Thanks.

Anonymous
R. Little

SUGGESTED tips are shown in trip docs and on trip preparations page of your tour. If you were surprised, you weren't paying attention. Tips are anonymous. If you think they ar...

#1139875
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I think it is extremely dishonest and unethical not to pay your people. They do in general a very good job and deserve to be PAID, not to have to beg for "tips" like a beggar. Gate 1 in doing this robs their own people of their dignity. It really bothers me to be HIT...
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Anonymous
R. Little

Tipping spelled out in travel docs and tour prep page. You were not paying attention.

Gate1Travel
Gate1Travel

Gate 1 does include this information on our website in the trip preparation as well as in your travel documents. While we provide guidelines for tipping based on industry sta...

#1139863
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Booked a tour with them for March 2018 on 10/28/2017 for a family of 4. They sent me an email on 11/11/2017 telling me ways I could save money on my upcoming trip . They cancelled my trip on 11/13/2017 for lack of participants ( to save themselves money obviously)...
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Anonymous
R. Little

Did you have trip insurance?

1.0
#1134711
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Gate1travel - Discrimination against the disabled

Made reservations with Gate 1 and once I informed them I was going to take a portable foldable wheelchair they refused to let me travel with them.. Also They don't allow the hearing or visual impaired to travel with them. It took forever to receive a full refund of my deposit$$ 2256.00 advised unless you are a Mr or Miss universe don't even bother to book with them
#1132305
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Completed 2 trips 14 day China and 14 day South Africa. Australian customer service is first class and I needed to change dates etc. Tours ,guides and hotels were excellent and tour included more than what was offered on the brouchure.After reading the complaints on...
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Anonymous
Anonymous

You obviously are a paid *** from the Gate 1. You need to F*$k Off.

Gate1Travel
Gate1Travel

Thank you for your kind words. We are so pleased to hear that you were happy with the tour and the services provided when you need to make a change. We look forward to seeing ...

4.2
#1130851
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It was wonderful. We have taken 7 trips with Gate 1 and this was a favorite, right up there with Greece, Ecuador and Galapagos cruise. Our guide was Henry Melgarejo who did an excellent job. His love and knowledge of his country were evident. Hotels were very good and...
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5.0
#1130048
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Gate1travel - Great tour of northern Italy! Fabulous time
I'm very pleased to say I was very satisfied my wife and I flew out of Newark New Jersey and to Milan Italy from there on to Lake Como from there on to viona Italy and then on to Venice from Venice to Tuscany a winery on to Florence from Florence we proceeded to Rome...
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4.4
#1127820
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Gate1travel - Excellent
On the Enchanting Italy tour September 15th 2017- While very hectic, Gate 1 knows exactly what is important to see. As far as our Tour Manager Francesca Mafolino, "the best" caring, funny, helpful and exuberant. Just want to add, my travel agent Scott Byne, from Time...
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#1112198
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I scheduled a trip to Kenya the 23rd of December from March. The timing of the trip is more expensive, I get it its right before Christmas. But they canceled the trip, the 4th of October. When they offered to reschedule the trip, they offered a $3125 trip for what I...
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Gate1Travel
Gate1Travel

Hello,Naturally we never want to cancel a tour. However, in the rare instance we do so, we try to offer a departure that we can guarantee. Upon review of records, it appears t...

#1110397
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Never traveling with them again. I have done multiple trips with them, but the last one left such a bad taste in my month, I refuse to go with them again and highly advise others not to book with them. I booked a trip with them that included flights using their...
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Gate1Travel
Gate1Travel

Hello,Please know, when making a reservation online, our system will automatically populate the travel dates. In most cases, dates can be adjusted but this would need to be do...

1.0
#1107635
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