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5.0
Details
Been traveling with gate,my last was just last week to Peru and very disappointed with the tour manager,in my opinion that he need more training with the gate 1standard. The included meals were terrible,Ruben Aguirre was arrogant. I asked one time to use the whisper so...
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1 comment
Gate1Travel
#1513642

Hello,While we have received many positive comments about Ruben, we regret if you felt there was any lapse in service. We do take our clients feedback very seriously and carefully evaluate the performance of every tour manager.

We do appreciate you sharing your feedback as it is an invaluable training tool. Naturally, if we can be of any assistance, please don't hesitate to contact us.

ID
#1290105 Review #1290105 is a subjective opinion of poster.
Service
Gate1travel Tour Guide
Reason of review
Poor tour manager/included meals terrible
4.8
Details
My neighbor and I booked a reservation for our 3rd Gate 1 trip. This trip was our first to Peru. The trip was outstanding! Our guide, Ruben, who was born and raised in Cusco was the most wonderful guide we have ever had. We have experienced scores of overseas trips and...
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ID
#1288915 Review #1288915 is a subjective opinion of poster.
Location
Fort Washington, Pennsylvania
Service
Gate1travel Tour Guide
Reason of review
Good quality

Gate1travel - Amazing

5.0
Details
I have just returned home from Thailand the best tour Ever .l had great time whit gate1 everything went perfect but the highlight for my trip be perfect was my guide tour TUK we couldn’t have asked for a better tour guide funny very knowledgeable treated everyone whit respect very professional she was Amazing and definitely l recommend gate 1 for all my friends
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ID
#1183662 Review #1183662 is a subjective opinion of poster.
Location
Fort Washington, Pennsylvania
Service
Gate1travel Tour Guide
Reason of review
Good customer service
5.0
Details
It was wonderful. We have taken 7 trips with Gate 1 and this was a favorite, right up there with Greece, Ecuador and Galapagos cruise. Our guide was Henry Melgarejo who did an excellent job. His love and knowledge of his country were evident. Hotels were very good and...
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ID
#1130048 Review #1130048 is a subjective opinion of poster.
Location
Fort Washington, Pennsylvania
Service
Gate1travel 10 Day Affordable Peru Tour
Reason of review
Good quality
5.0
Details
Just returned from Gate1 11 day Venice, Florence, Rome, Sorrento Italy Tour which departed May 12. This was my 4th tour but first with Gate1. I could not have been more pleased. The tour manager, Francesco Fedeli was outstanding in all respects. So many things can go...
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1 comment
Anonymous
#1411707

I toured with Francesco Fedeli last August & she is the best as described. Thoroughly enjoyed the Italy tour with her.

ID
#1051565 Review #1051565 is a subjective opinion of poster.
Service
Gate1travel Tour
Pros
  • Added value
Reason of review
Good quality

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5.0
Details
Four of us scheduled a 5 day three night tour to Rome, Italy. We flew out of LAX to FCU on Delta. We did not expect much because the cost even with adding all possible options was the lowest available we could find. The rooms were in a hotel called The Grand Hotel...
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2 comments
Macauley
#1429883

Why is the address on the top of this review, the address of Gate 1?

Who wrote this?

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ID
#1046855 Review #1046855 is a subjective opinion of poster.
Location
Fort Washington, Pennsylvania
Service
Gate1travel Tour
Pros
  • Entire tour from booking to return was excellent
Reason of review
Good customer service
5.0
Details
My wife and I are experienced and frequent travelers. In the past 20 years we have visited all seven continents (yes, even Antarctica), and upon completing two scheduled and paid for trips this year we will have logged 92 countries. We have used many different...
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ID
#1045018 Review #1045018 is a subjective opinion of poster.
Service
Gate1travel Customer Care
Pros
  • Great price
  • Super local guides
  • Great destinations
Reason of review
Good customer service
4.9
Details
Just returned from my third trip with Gate 1 ... this one to Tanzania and , as always, it was magical. I booked the small group trip and had an incredible tour guide. We toured Ngorogoro Crater, Serengeti, etc and saw wonderful array of animals. Our guide had X-ray...
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ID
#1042207 Review #1042207 is a subjective opinion of poster.
Service
Gate1travel Tour Guide
Reason of review
Good customer service
4.8
Details
Gate1travel - Fantastic travel guide - super Nicoletta!
Gate1travel - Fantastic travel guide - super Nicoletta!
We had the pleasure of having Ms. Nicoletta as our guide. Ms. Nicoletta, to say the least, was the most wonderful, well-organized and knowledgeable in all of her undertakings. I believe my sentiment is shared by everyone in our group. She made our trip very memorable....
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ID
#1041097 Review #1041097 is a subjective opinion of poster.
Service
Gate1travel Tour Guide

Contact Gate1travel Customer Service

Website:
Mailing Address:
455 Maryland Drive
Fort Washington, Pennsylvania 19034
United States
Phone:
(800) 682-3333
Contact Gate1travel Customer Service

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Latest Question

Gate1travel Questions
5.0
Details
I just recently returned from a 13 day India holiday with G1. It was the most amazing experience. Our tour guide Kapil was just the friendliest, caring and nothing was ever to much trouble. He was the best!! The bust driver and helper were both equally as good. Thank...
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1 comment
Jaun
#1323391

Is this a real person, leaving a real review? Seems so off compared to the bad experiences it makes me wonder if this is a fake review.

Myself and 3 others I know had horrible experiences with this company, and had I read the reviews here, I would not have used this company.

My mistake. I hope you are honest.

ID
#1032198 Review #1032198 is a subjective opinion of poster.
Location
Chinchilla, Queensland
Service
Gate1travel Tour Guide
Reason of review
Good customer service
5.0
Details
We recently booked a trip with G1 and paid in full. When we booked, we specified that we only wanted the hotel stated in the offer and we were told that if they could not book us with that hotel, and it would take several days to find out, that they would refunded our...
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1 comment
Anonymous
#1320177

Put Morocco on your list! Nothing like most would imagine.

Scenery, hotels, everything ... was outstanding, especially our guide Lharbi! What a wonderful first time experience on Gate 1. I've already booked two additional trips with them.

You will be amazed in Morocco. It is totally safe, the suks (shops) are wonderful. This is a must do trip! The desert is nothing like what I expected.

Words won't explain it. You have to go and see it yourself.

This trip could not have been better in any way! Simply outstanding.

ID
#1030222 Review #1030222 is a subjective opinion of poster.
Service
Gate1travel Customer Care
Reason of review
Good customer service
5.0
Details
Some people you can never make happy is my guess on all the bad reviews. I just returned from the 10 day china trip which is actually only 8 nights because they do count travel days but they all do so no big deal. The only bad thing about the trip is the long plane...
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ID
#1029963 Review #1029963 is a subjective opinion of poster.
Service
Gate1travel Tour
Cons
  • Hotel locations
Reason of review
Good quality
5.0
Details
I just finished a tour of India and Kathmandu with Gate1 travel. Gate1 delivered on their described itinerary and tour of Rajasthan Agra, Delhi and Mumbai. The Oberoi hotels are exquisite places their location, luxery and service is beyond what one can imagined Just a...
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1 comment
Anonymous
#1317355

Yes!!. I believe we were on the same tour, and everything she says is true. It was an amazing experience, a superb tour guide, and we now are looking forward to other Signature tours with Gate 1.

ID
#1013246 Review #1013246 is a subjective opinion of poster.
Location
Fort Washington, Pennsylvania
Service
Gate1travel Tour Guide
Pros
  • Tour guide
Reason of review
Good quality
5.0
Details
We went to India. No complaints at all. But when I tried to contact them and give good review about your guide, I got an automated answer that they would contact me within 24 hours. It's now been a week. Plus I was too I'd get a survey from them in a week. Not so.
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1 comment
Gate1Travel
#1293514

Hello,

We are pleased to hear that you enjoyed your trip overall. Regrettably it may be

the case that we did not receive your correspondence or it was not forwarded

to the correct department. As such, if you still have not received a reply or the

survey, please contact us at your earliest convenience so we can rectify the

situation.

ID
#1009885 Review #1009885 is a subjective opinion of poster.
Reason of review
Poor customer service

Gate1travel - 9 Day Golden Triangle Of India Tour Review

4.7
Details
Gate1travel - 9 Day Golden Triangle Of India Tour Review
Just came back from another incredibly wonderful tour with Gate1! India, Jaipur and Agra! Every step of the trip was perfect. Our guide Anu and driver and assistant- VJ and Ram- were wonderful. I believe our journey was enhanced by them!
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ID
#993695 Review #993695 is a subjective opinion of poster.
Service
Gate1travel 9 Day Golden Triangle Of India Tour
Reason of review
Good quality