Update by user Mar 03, 2019
See photo below for updated response.
Original review posted by user Feb 01, 2019Did a trip to New Zealand with Gate1. Trip itself was wonderful. Signed up for optional excursions, including a nature walk. Could not do the walk because of a pulled back muscle from having to porter our own luggage at two...
- Repeated refusal to make things right
- Tour guide did her job well
- Misrepresentation at the time of booking
- Large selection of vacations
- Will be the last
Update by user Jun 26, 2018
Received email from this website and asking me if I got response from Gate1Travel or if the issue is resolved. Answer is: No one had contacted me after I posted this. And the issue is NOT Resolved.
Original review posted by user May 27, 2018After travel, I realized that there was conflict information, and...
- Post travel customer service
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