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- Cheap vacations
- Blame their vendors and customers
- Lack of customer service care
- Refuse to offer options when you need to make a change
- Every customer service action they take
- Customer service problem resoulution
Update by user Aug 07, 2019
We booked a trip with Gate1 Travel so that we could visit our son who has been stationed in Asia for service in the US Navy. We paid a deposit for him in good faith, believing per his current orders that he would still be stationed there, but he was just sent back to...
- Change without notice and lack of accountability
- Complete lack of empathy
- Unprofessional treatment i received
- Repeated refusal to make things right
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