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Background:Back in August 2008, with much enthusiasm and excitement we (my wife and I) made a reservation for a sight seeing tour to Egypt, from March 16 to 25 , 2009, with GATE1 Travel (10 Day Egypt For Less with 4 Day Nile Cruise). We decided to make an early...
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Anonymous
Drin

I am a Balkans Tour Operator with 20+ years of experience and this is what I can say:1. Gate 1 is at fault and fully responsible.2. We never buy services from other parties. I...

Anonymous
Kay

It looks to me like the Egyptians were trying to swindle you..not saying gate 1 is not at fault for rebooking,

#148554
Reply to reviews
BUYER BEWARE!!!!! I don't know about the other people posting these reviews but a "Great Trip" is the farthest thing from the experience we had with Gate 1 Travel. We also knew that we were getting an amazing deal to fly to Italy for 8 days but it was the WORST...
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Anonymous
Anonymous

As an experienced traveler, I always check out hotels on Trip Advisor before confirming a reservation.

Anonymous
Anonymous

Sounds like a whiner to me. I traveled with Gate 1 five times and all I can say is that the service and assistance is nothing but OUTSTANDING. ALL of my accommodations are 5 s...

1.0
Montecatini Terme, Tuscany
I didn't like
  • This company sucks
#937099
Reply to reviews
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
We just came back from 16 Thailand with Phuket. Nov 15-29. From the very start the holiday was everything we could have ever dreamed of. Ranee was our tour rep and she was awesome. Ranee is very outgoing, knowledgeable, funny, well spoken. We could have asked for a...
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Anonymous
Franklin

Poor attempt at advertising .Read the rest of the reviews.Complaint has been registered with the webmaster.

4.3
#1150392
Reply to reviews
They cancelled an international trip at the last minute because they claim that there were not enough participants. In other words, they could not make enough money on that particular trip. Instead of keeping their commitment to those that had paid for the trip and...
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Anonymous
Elizabeth 92672

Four of us were looking at possibly booking a Groupon trip with Gate 1 Travel to Budapest and Prague and after reading all the negative reviews on this and other sites we are ...

Anonymous
Anonymous

Read the Gate 1 Terms and Conditions. You agree to this document when you buy a tour product. It tells you this is possible. ALL tour companies have this as a possibility.

1.0
#1066482
Reply to reviews
Booked a tour with them for March 2018 on 10/28/2017 for a family of 4. They sent me an email on 11/11/2017 telling me ways I could save money on my upcoming trip . They cancelled my trip on 11/13/2017 for lack of participants ( to save themselves money obviously)...
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1.0
#1134711
Reply to reviews
Had the terrible experience with Gate 1 Travel. The worst travel company of my lifetime led by Dani Mosher Pipany as a president , Beth Feleger as supervisor .. others... They do not care about people. The king in this company is money. I should read this review before...
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jcondino
j***dino

we experienced significant problems with this company too, their customer service is terrible, they do not help you when you run into problems, they just want your money, then...

2.3
I didn't like
  • Stiff 35 50 penalty 2 and a half month before departure
#1039764
Reply to reviews
Booked a deal with hotel, bf and air to Prague for 4 persons. With the best intentions my credit card was given and charged for the full amount. I happened to call Gate 1 travel to ask them a question about the hotel and was told by the rep that there was a computer...
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Gate1Travel
Gate1Travel

Hello,We regret if you felt there was a lapse in service when contacting us with your concerns and trying to resolve your issue. Please accept our sincere apologies for any in...

1.0
I didn't like
  • Did not honor the deal they gave me
#1072226
Reply to reviews
I have never even booked a trip with Gate 1 Travel, and I am already disgusted with them and will tell everyone I know to stay away from them. Let me start by saying I am 75 years old and am not a travel rookie. I have been travelling around the world on both business...
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Anonymous
W Luebs

After reading the Gate 1 reviews, there is only a slim chance I would book them. I completely understand and sympathize with the Gate 1 customers that were not treated well i...

Gate1Travel
Gate1Travel

Hello,We do apologize for the lapse in service. After research, we have located the call and forwarded this to the manager of Reservations to review with the agent directly. W...

1.3
I didn't like
  • Arrogant customer service rep
#1168014
Reply to reviews
HORRIBLE EXPERIENCE - LACK OF SERVICE - TOTAL RIP- OFF My friends and I purchased and fully paid in April 2017! The 10 days south Spain (Madrid Barcelona Santiago) Portugal and France ( lourdes carcassone Toulouse ) for departure October 1, 2017 . The operators had a...
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Gate1Travel
Gate1Travel

We are sorry to read of your disappointment with any of the services provided. Please keep in mind, Gate 1 can only request seats as final assignments are handled by the airli...

#1145766
Reply to reviews
First, I have enjoyed numerous trips with Gate 1 and have recommended the company to many people - but that will stop. I have found a flaw in their system and future clients should be aware before they choose to utilize Gate 1 travel. Secondly, my upcoming trip to...
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Anonymous
Juliet4

I have traveled with gate one numerous times. It is clearly stated that transfers are NOT included if you travel early or stay later. I do however, feel the hotel and meal q...

Gate1Travel
Gate1Travel

Hello,We regret if there was any misunderstanding related to your transfer. Please understand that once you add a night either at the start or end of your tour, the transfers ...

2.9
#1097318
Reply to reviews