Gate1travel Reviews and Complaints
Add to comparison- Excuses
Hello,It appears that you purchased the travel package and its associated components online without the aid of Gate 1 staff. You had the option to accept or deny any of the co...
Very poor experience as well. My husband was smart though. Even though we did not purchase travel insurance when things went wrong through no fault of ours, he called credit c...
We have responded to your concerns several times and did not find evidence to support your claim. Likewise, we took the time to review the call you referenced in your review a...
- Website
- Post travel customer service
There were four couples stranded, I was with the ladies making the call (one with the best international plan), but not hte one making the call. I also have the good sense not...
Hello,We sincerely regret the difficulties you encountered on your return flights. We do understand how frustrating flight delays can be especially when it causes someone to m...
- Unreliable company
Hello,We sincerely apologize if you experienced any lapse in service when contacting us with your questions and we will review how this is handled in the future. Naturally, if...
Hello,Unfortunately, we were only able to locate one email however, this matter has been addressed by our Marketing Department. If there are other emails or contact informatio...
Wah wah
Hello,We do regret if your tour was not up to your expectations or if you were disappointed with your accommodations. As noted in our trip information, the use of air-conditio...
Hello,Certainly we regret any inconvenience you may have experienced with your flights being delayed due to the weather. Unfortunately, it is not always possible for Gate 1 Tr...
Gate1travel - Amazing
Similar to Gate1travel
Hello,We sincerely apologize if you felt like you experienced any lapse in service when contacting us with your questions, we will review how this is handled in the future. We...
- Only using becuase my group selected this agency
- Will be the last
- Lack of problem resolution
- Poor customer service
Hello,We do regret your disappointment with the accommodations. We do indicate the use of air-conditioning abroad differs greatly from the United States, and is often shut dow...