Gate1travel Reviews and Complaints

There were four couples stranded, I was with the ladies making the call (one with the best international plan), but not hte one making the call. I also have the good sense not...

Hello,We sincerely regret the difficulties you encountered on your return flights. We do understand how frustrating flight delays can be especially when it causes someone to m...

Hello,We sincerely apologize if you experienced any lapse in service when contacting us with your questions and we will review how this is handled in the future. Naturally, if...

Hello,Unfortunately, we were only able to locate one email however, this matter has been addressed by our Marketing Department. If there are other emails or contact informatio...

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Hello,We do regret if your tour was not up to your expectations or if you were disappointed with your accommodations. As noted in our trip information, the use of air-conditio...

Hello,Certainly we regret any inconvenience you may have experienced with your flights being delayed due to the weather. Unfortunately, it is not always possible for Gate 1 Tr...

Hello,We sincerely apologize if you felt like you experienced any lapse in service when contacting us with your questions, we will review how this is handled in the future. We...

After reading the Gate 1 reviews, there is only a slim chance I would book them. I completely understand and sympathize with the Gate 1 customers that were not treated well i...

Hello,We do apologize for the lapse in service. After research, we have located the call and forwarded this to the manager of Reservations to review with the agent directly. W...

All information about wheelchairs and aids is clearly spelled out on their website. If you were planning on taking one on a bus tour it would have been wise to check this out ...

Hello,We do regret for any disappointment caused. Unfortunately, escorted programs outside of the US are unable to accommodate wheelchairs and scooters. Please keep in mind es...