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New Reviewer

Cannot change passengers on trip to Holland

We had a wonderful cruise trip scheduled to see the tulips in Holland but Gate 1 cancelled it because of Covid. Fine with that, and it took quite some time before a similar cruise was offered by them. Signed up for it, me and my wife, for April 2022, but I need a knee...
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ID
#4292865 Review #4292865 is a subjective opinion of poster.
Location
Colorado Springs, Colorado

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My tour Enchanted Ireland from June 17, 2023 was cancelled

My tour was from June 17 to 25 of 2023 On June 25, 2023 we bought plane tickets from Dublin to Palermo with Swiss Air, starting in June 27 a tour in Sicily Unfortunately we have to pay 300$ if we change the dates with Swiss Air The tour I got with Gate1Travel in...
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ID
#4303215 Review #4303215 is a subjective opinion of poster.
Loss
$300
Preferred solution
Price reduction

To register complaint against Gate 1

Dissatisfied with Gate 1 hotel and tour in recent Paris trip. Also. Impossible to reach Gate 1 customer service. Truly disgraceful . Gate 1 has no respect for their customers and no idea about customer service.

User's recommendation: Gate 1 never.

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ID
#4277066 Review #4277066 is a subjective opinion of poster.
Location
New Brunswick, New Jersey

Gate 1 hotel terrible

Gate 1 hotel and tour in Paris advertised as 4 stars, lol maybe at best 1 star or minus 1 star. The location was out if the way and not even the taxis we used could find this hotel. AWFUL.

User's recommendation: Gate 1 avoid at all costs! You cannot even contact anyone to complain.

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ID
#4269049 Review #4269049 is a subjective opinion of poster.
Location
New Brunswick, New Jersey

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