422 Gate1Travel Reviews | gate1travel.com @ Pissed Consumer

Gate1Travel Reviews

197 rated reviews Satisfaction analysis

Top Gate1Travel Reviews

Positive Review

"Lack of response"

Aug 27, 2022

We have used Gate 1 for numerous trips and have always been happy with the value and quality of the tours. We have noticed however that the quality of the...

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Critical Review

"To register complaint against Gate 1"

Jan 06, 2023

Dissatisfied with Gate 1 hotel and tour in recent Paris trip. Also. Impossible to reach Gate 1 customer service. Truly disgraceful . Gate 1 has no respect for...

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Gate1Travel FAQs

Winnie Murugi

PissedConsumer Reporter

Gate 1 Travel is a large travel service provider owning 2 escorted vacation brands: Gate 1 Travel and Discovery Small Groups. The company offers tours to destinations across the globe.

Is Gate 1 Travel a good company?

Gate 1 Travel has been providing travel services for over 30 years. They offer group tours, luxury traveling, river cruising, independent vacation packages, etc. Gate 1 Travel has an average consumer rating of 3 stars from 187 Pissed Consumer reviews. There are 2 resolved issues by the company.

How do I book with Gate 1 Travel?

A trip booking with Gate 1 Travel is made through their user-friendly online reservation system. It is necessary to choose the required region, country, tour, and departure date. The next step is to state insurance and shipping options. To finish the process, you should enter billing and contact details.

What is the Gate 1 Travel cancellation policy?

A request for a trip cancellation must be submitted in writing only (otherwise it is not valid). The online cancellation form can be found on the Contact US page of the company website. Cancellation fees may apply.

How can I get a refund from Gate 1 Travel?

The Gate 1 Travel refund policy states that travelers are eligible for a $200 on all reservations if they cancel 61 days before the departure date. Refunds are processed to the original credit cards with the remaining balance paid by check.

Gate1Travel Reviews

Most helpful review

New Reviewer

Jan 13, 2023 Charles L Per

Cannot change passengers on trip to Holland

We had a wonderful cruise trip scheduled to see the tulips in Holland but Gate 1 cancelled it because of Covid. Fine with that, and it took quite some time before a similar cruise was offered by them. Signed up for it, me and my wife, for April 2022, but I need a knee...

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#4292865

Location

Colorado Springs, Colorado

New Reviewer

Jan 17, 2023 George V Mnk

My tour Enchanted Ireland from June 17, 2023 was cancelled

My tour was from June 17 to 25 of 2023 On June 25, 2023 we bought plane tickets from Dublin to Palermo with Swiss Air, starting in June 27 a tour in Sicily Unfortunately we have to pay 300$ if we change the dates with Swiss Air The tour I got with Gate1Travel in...

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#4303215

Loss

$300

Preferred solution

Price reduction

Jan 06, 2023 PissedConsumer4277066 of New Brunswick, NJ

To register complaint against Gate 1

1.0

Dissatisfied with Gate 1 hotel and tour in recent Paris trip. Also. Impossible to reach Gate 1 customer service. Truly disgraceful . Gate 1 has no respect for their customers and no idea about customer service.

User's recommendation: Gate 1 never.

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#4277066

Location

New Brunswick, New Jersey

Jan 03, 2023 PissedConsumer4269049 of New Brunswick, NJ

Gate 1 hotel terrible

1.0

Gate 1 hotel and tour in Paris advertised as 4 stars, lol maybe at best 1 star or minus 1 star. The location was out if the way and not even the taxis we used could find this hotel. AWFUL.

User's recommendation: Gate 1 avoid at all costs! You cannot even contact anyone to complain.

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#4269049

Location

New Brunswick, New Jersey

Sep 15, 2022 PissedConsumer3964489 of Seattle, WA

Number of Destinations	4/5
Price Affordability	3/5
Value for money	3/5
Website	3/5
Discounts and Special Offers	3/5

Gate1Travel Reviews

Gate1Travel Overview

Rating Details

Contact Information

Top Gate1Travel Reviews

"Lack of response"

"To register complaint against Gate 1"

Gate1Travel FAQs

Is Gate 1 Travel a good company?

How do I book with Gate 1 Travel?

What is the Gate 1 Travel cancellation policy?

How can I get a refund from Gate 1 Travel?

Gate1Travel Reviews

Cannot change passengers on trip to Holland

My tour Enchanted Ireland from June 17, 2023 was cancelled

To register complaint against Gate 1

Gate 1 hotel terrible

Travel plans