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Gate1travel
I have travelled numerous times with Gate 1 and each time they have exceeded all expectations! I am a very experienced traveler and have been to over 65 counties.
I have been called a hotel snob by many friends and family. I have traveled solo as well as with groups. In my experience, with travel, you get what you paid for.
Perhaps you should deal with an experienced travel agent that can fit you to the proper travel experience. You should ask around from friends, family & coworkers who they use and interview the agent before putting money down.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReservation 182****
Issues resolved.
After submitting this review and request on their website, they just called me and emailed me with the answers I was requesting. I can't believe everything was resolved so quickly.
User's recommendation: Use a travel agent.
- Variety of tour
- Long waiting time to contact gate1 rep
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCredit only for cancelled optional Excursion Due Covid19
User's recommendation: Be careful of cheaper trips since they overcharge in the end. Not worth it.
- Hotels are great and centrally located
- Bad customer service
- Good selection of tours
- Good tour guides
- Specials and discounts
- Long waiting time to contact gate1 rep
- Lack of accountability
- Bad customer service
Gate 1 cancelled our 3 trips and we want a refund
User's recommendation: Depends on if we are refunded.
Want a refund not a credit
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIf you want your money stolen
User's recommendation: Book with a different company that values you as a customer.
- Misleading sales
No refund for april 11 trip
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIncreased in price from that advertised.
User's recommendation: Don't expect the price listed on Gate 1 website to be the price you are charged even after you book your rip.
- Tours they offer are very enjoyable and extremely affordable
Cancel trip
User's recommendation: Answer the phone.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMonetary loss is about $6,500
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSwitzerland
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey have cancel for any reason for $169.00 but don't share that
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStay away
Why i wait for issue my ticket ?
Terrible service .. beware
- Cheap vacations
- Refuse to offer options when you need to make a change
- Blame their vendors and customers
- Lack of customer service care
Your comment is successfully posted.
Hi Bella, There is not enough information for us to review your reservation to advise why you received a credit and not a refund. If you have any questions as to why, we would encourage you to reach out to us by using the contact us link on our website and select"Feedback about a trip you've completed"