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We just returned from the Enchanting Italy tour. From the moment we got off the plane and met our tour manager Francesca Mafolino we had nothing to worry about. Francesca took care of everything. She went far beyond anything we could have imagined. She was...
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Review
#916195 Review #916195 is a subjective opinion of poster.
Service
Gate1travel 12 Day Enchanting Italy Tour
Reason of review
Great Vacation
Booked my 5th gate 1 trip on gate 1’s 2015 “black Friday” special in late November of 2015. Led to believe we were saving $500 for 2 of us on the package. On January 12, of 2016 we looked at the same package and were disappointed to find out that we could have booked...
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1 comment
Kit
#1093953

In regard to the pricing, there are many reasons that the prices can fluctuate. Continuously changing airfares can have a significant affect on the overall cost.

However, for the land

portion, it does seem that you are paying less than the current land only price. We do regret any misunderstanding and should you wish to review this further, please don’t hesitate to contact us.

Review
#768992 Review #768992 is a subjective opinion of poster.
Cons
  • Poor customer service
Reason of review
Poor customer service
Loss
$500
Preferred solution
Price reduction
The first 6-8 trips with Gate1 Travel were handled nicely and we were pleased. Last year it didn't go too smoothly and my travel docs arrived at the last possible moment. This year I have a trip planned and have spoken to a rep once. All other attempts at...
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Review
#111901 Review #111901 is a subjective opinion of poster.

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