Gate1travel - .never again
I booked the tour with my two girls...we arrived to Peru at midnight ..NO one was waiting for us...called emergency line no answer...I was terrified taking a taxi at 1 am in a foreign county and we do not speak Spanish...they tried to say it was not included then when i showed them the voucher they told me to call the US office the whole trip gave me excuses... they were not even apologetic..I complained to vacation to go who booked it and they could not get the money from them although i gave them the receipt....they put so many tour guide and we had to tip ....everything was extra not much included poor customer service
sandyangel wrote the review because of poor customer service at Gate1travel. Reviewer claimed that he or she lost $150 and wants Gate1travel to offer any options to resolve the issue.
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.