I had purchased the package 7 days all inclusive deal. First is the outrageous amount of money I paid for me and my mom.
Second is the hotel Hyatt Regency is not a good hotel at all it actually smelled really bad. We were expecting the rich and lavish vacation style but nothing was like the experinced that me and my mom have felt. we purchased additional excursions to the desert that was not cool at all. We didn't get to ride the camels because of long lines.
Didn't get to eat again long lines. The food sucked we barely had a sandwich and they put in the itinerary that we will have " Bedouins" which is the traditional food of the desert people. The boat dinner smelled really bad nothing fancy a ghetto boat that didn't move for over 2 hours and we were suppose to have dinner and again long lines. They get too many people in everything and jam people in to get more for their money and screw the travelers over.
When I emailed them and told them I wasn't happy with their services they didn't do anything at all or offered us anything so we got screwed over our Dubai trip. Everything in that itiniery is a lie and their times varies by whenever they get there.
Product or Service Mentioned: Gate1travel Vacation Package.
Reason of review: Poor customer service.
Monetary Loss: $2000.
Location: Dubai, Dubai