Product: Gate1travel Tour Clear all filters (0 of 116 reviews match)
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I have traveled with Gate One 3 or 4 times (including their river cruise) and to be fair I think they do a fairly good job. Compared to some of these reviews I now realize that I got off lucky. I went on a safari to South Africa with them and their baggage handlers...
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Gate1Travel
Gate1Travel

Hello, Again, we are sorry to hear of the damage to your luggage. Please understand that we do advise within our Terms and Conditions that Gate 1 will not be responsible for l...

3.5
Product
Gate1travel Tour
#1437166
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BEWARE! I booked a tour for a twin room, as my roommate was someone I met through a travel group and did not know well. We got to a hotel and went into the room with ONE BED. Unacceptable. The tour leader could not do anything about it. I ended up having to sleep on...
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Gate1Travel
Gate1Travel

Hello,We do regret your disappointment with the accommodations. We do indicate the use of air-conditioning abroad differs greatly from the United States, and is often shut dow...

1.4
Product
Gate1travel Tour
I didn't like
  • Excuses
#1275216
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I have taken two trips with Gate One and have had flight issues both times. The first trip was guided and the problem was mechanical in nature. No other plane, had to fly one in from Mexico, we were in Quito. The airline took responsibility of its own and issued...
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Anonymous
Tee

There were four couples stranded, I was with the ladies making the call (one with the best international plan), but not hte one making the call. I also have the good sense not...

Gate1Travel
Gate1Travel

Hello,We sincerely regret the difficulties you encountered on your return flights. We do understand how frustrating flight delays can be especially when it causes someone to m...

1.2
Product
Gate1travel Tour
I didn't like
  • Unreliable company
#1230823
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The "partially" escorted tour of Athens left lots to be desired... Our hotel had no ventilation. Since it was February and warm the air did not work, and no way to intake just air...leaving a window open was not an option since you could climb over the balcony. I had...
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Gate1Travel
Gate1Travel

Hello,We do regret if your tour was not up to your expectations or if you were disappointed with your accommodations. As noted in our trip information, the use of air-conditio...

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Gate1travel Tour
#1207082
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The trip to Italy was not good at all. The hotels were terrible, beds were uncomfortable and locations were Even worse. Our tour guide was good but we were rushed in every city and felt like we couldn’t enjoy the sights. I was very disappointed in the trip and I...
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Gate1Travel
Gate1Travel

Hello,We do regret if your tour was not up to expectations or if you were disappointed with your accommodations. In regards to the pace, our goal is to allow passengers to see...

3.6
Product
Gate1travel Tour
#1159433
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HORRIBLE EXPERIENCE - LACK OF SERVICE - TOTAL RIP- OFF My friends and I purchased and fully paid in April 2017! The 10 days south Spain (Madrid Barcelona Santiago) Portugal and France ( lourdes carcassone Toulouse ) for departure October 1, 2017 . The operators had a...
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Anonymous
R. Little

BS complaints, all of them.

Gate1Travel
Gate1Travel

We are sorry to read of your disappointment with any of the services provided. Please keep in mind, Gate 1 can only request seats as final assignments are handled by the airli...

Product
Gate1travel Tour
#1145766
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I think it is extremely dishonest and unethical not to pay your people.They do in general a very good job and deserve to be PAID, not to have to beg for "tips" like a beggar. Gate 1 in doing this robs their own people of their dignity. It really bothers me to be HIT UP...
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Anonymous
Anonymous

If it is true, I am very much surprise. No wonder, my wife always tip the recommended price mention in the brochure. That's for the tour director, driver, and helper. Most of ...

Anonymous
R. Little

Tipping spelled out in travel docs and tour prep page. You were not paying attention.

Product
Gate1travel Tour
#1139863
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Booked a tour with them for March 2018 on 10/28/2017 for a family of 4.They sent me an email on 11/11/2017 telling me ways I could save money on my upcoming trip . They cancelled my trip on 11/13/2017 for lack of participants ( to save themselves money obviously)...
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Anonymous
R. Little

Did you have trip insurance?

1.0
Product
Gate1travel Tour
#1134711
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Completed 2 trips 14 day China and 14 day South Africa. Australian customer service is first class and I needed to change dates etc. Tours ,guides and hotels were excellent and tour included more than what was offered on the brouchure.After reading the complaints on...
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Anonymous
Anonymous

You obviously are a paid *** from the Gate 1. You need to F*$k Off.

Gate1Travel
Gate1Travel

Thank you for your kind words. We are so pleased to hear that you were happy with the tour and the services provided when you need to make a change. We look forward to seeing ...

4.2
Product
Gate1travel Tour
#1130851
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Gate1travel - Great tour of northern Italy! Fabulous time
I'm very pleased to say I was very satisfied my wife and I flew out of Newark New Jersey and to Milan Italy from there on to Lake Como from there on to viona Italy and then on to Venice from Venice to Tuscany a winery on to Florence from Florence we proceeded to Rome...
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4.4
Product
Gate1travel Tour
#1127820
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