Gate1travel - Disappointed in gate1 travel (trip to Isreal )

I took an expensive trip to Isreal and Jordan in February for my birthday. I was disappointed in every hotel we stayed at in Isreal. One hotel smelled of cat urine and the second one had mold and smelled. When I came back I sent an email included pictures and did not get a final response from this company. My Jordan trip was great and I was on the fence about using this agency again but after careful consideration after no response to my email about the hotels in Isreal I will not use this company nor will I recommend it to family and friends. Sharon Adams
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1 comment
Anonymous
#1166785

You should have listed the hotels by name and described the issues with each hotel. We did a Gate 1 trip to Israel in 2010 and consider it the best trip we have ever had as both an experience and value. Contact Gate 1 again with the specifics and ask for names of who you spoke to including time and date.

ID
#833249 Review #833249 is a subjective opinion of poster.
Location
Tbilisi, Dushet'is Raioni
Service
Gate1travel Sanitary Conditions
Cons
  • Hotels in isreal
Reason of review
Poor customer service

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