My mother and I just returned from the 8-day French Riviera trip with Gate 1. We began to feel very uncomfortable and itchy during our plane ride home.
Upon arriving home, we went straight to another family member who is a doctor and were diagnosed with bed bug bites all over our bodies. I have since reached out to the hotels we stayed at as well as Gate 1 management, and no party is willing to take any responsibility for this. The hotels claim that their hotels do not have any bed bugs and Gate 1 basically told me they couldn't do anything because we hadn't reported anything to the hotel management while we were there. I was really offended by the lack of compassion and understanding as to how miserable this post-tour experience has been.
It's nice to know that by pay up front Gate 1 really means there is a time limit as to when they will stop caring/taking responsibility for whatever happens while you are on a tour with them.
My mother and I are still recovering over a week later. I will never forget this memory and I have the scars all over my body to prove it.
Product or Service Mentioned: Gate1travel Tour.
Location: Chicago, Illinois