Gate1travel - Follow up on no help for seniors!
The Gate1 reply to my wife and me was never sent to us, by them or our travel agent.I believe they want travelers to think that some friendly agreement was reached.
They are not extending the time to us to plan another France trip or give us a credit to be used on a different trip. I know that when European travel is compromised by terrorist activity most people want to cancel for safety reasons. This must be difficult for the travel industry and I feel bad for them. HOWEVER, it must be possible for both company and traveler to come to a compromise.
As it stands right now, I get nothing and they keep everything.
I am sure that problems will be resolved in the near future and we will once again feel comfortable to travel.If any reader can recomend a quality travel agent please reply. My recomendation to others is never use Gate1 or affordable tours. SHAME ON THEM!!!!!!
Reviewer is in unhappy mood. This person is quite happy with original tour and stated that there is a room for improvement of how i was dismissed and ignored. Please immediately contact the author of this review to discuss poor customer service of gate1travel customer care and associated monetary loss in the amount of $400. Gate1travel needs to read this review and look into the issue (if any) according to poster's claims.