I have not been on the flight yet but my flight has been changed by the agency three times. When I originally made the reservation the flight was going to be for thirteen hours, then it was changed, and then changed again.
Now my flight is going to be eighteen hours. When I called Gate1 they said it was the airline that made the change, when I called the airline they said it was the agency. I called the agency again because the flight I was originally on had available seats and asked to be changed back. I was told that due to the fact that the tickets had already been issued if I wanted to change I had to pay $300.00 for each ticket!
BUT I DIDN'T MAKE THE CHANGE!!!! So I'm upset because not only do I have a circulatory condition that does not do good with elevation but this is my honeymoon.
My honeymoon will start now with a six hour layover in Lima, Peru where I can't leave the airport. Very disappointed.
Product or Service Mentioned: Gate1travel Flight Booking.
Reason of review: Agency and/or Airline changed my flight and now that there's space on the original itinirary they want to charge me 300.00 for each ticket. .