(5 of 356 reviews match)
We were supposed to be going to Vietnam on Dec 28th. On Dec 3rd I fell and broke my shoulder bone. I spent 4 nights in the hospital and had a surgery. I have a medical leave from work until Jan 14th. When we get in touch with Gate1, right after the broken shoulder,...Read more
Company wrote 0 private or public responses to the review from Dec 22, 2016.
In May we took this trip. It was our 8th gate 1 trip, 6 were escorted tours. Usually when we get home we get a survey asking about our trip. This is the first time we never received one. Probably because they had so many complaints about it and didn't want to hear...Read more
Company wrote 0 public responses to the review from Jul 08, 2016.
Gate 1 did an excellent job from start to finish. From the time we were arrival in Venice airport to the time we flew home from Naples, our needs were always a priority. Everything was great. We certainly enjoyed our time in Italy. We were very impressed with Vanni our...Read more
Company wrote 0 public responses to the review from Mar 17, 2016.
Our Rhine River Cruise was spoiled by high water and became a tour by Bus. It was disappointing and our vacation was spoiled. Adding insult to injury was the cavalier attitude of Gate1 who refuse to engage in a dialogue and refer all complaints to email. My...Read more
Company wrote 0 private or public responses to the review from Jun 12, 2015.
Background- We booked a Gate 1 trip to Vietnam for Oct 28, 2010 from SFO. The Gate 1 people called and re-roted our flight days before departue. Instead of taking China Air to Taipaei and on to Saigon, they changed us to Korean Air Lines to Seoul and Saigon. The...Read more
Company wrote 0 private or public responses to the review from Aug 02, 2011.
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