Contact Gate1Travel Customer Service
Gate1Travel Phone Numbers and Emails
Toll-Free Number:
-
(800) 682-3333
Customer Service:
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(844) 827-9996Arch Insurance
-
(215) 572-7676From US and Canada
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(888) 215-8334Travelex
Gate1Travel Emails:
Contact Information
Gate1Travel Website:
Gate1Travel Help Center:
Corporate Office Address:
Other Info (opening hours):
Reservations Department Hours:
Monday - Friday : 9:00 AM - 6:00 PM (EST)
Mailing Address:
PO Box 1708,
Ft. Washington, PA 19034
Fax:
How Good is Gate1Travel's Customer Service?
Summary of Gate1Travel Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Gate1Travel?
Request for Information Question:
- “To enquire about my tickets”
- “Question about reservation”
- “Question about my booking”
Shipping and Delivery Question:
- “Tickets not arrived”
- “I have not got my booking conformation from you”
- “Did not receive tickets”
Return/ Replace Question:
- “Change my personal information”
- “Change date”
- “Change flight”
Payments and Charges Question:
- “Make payment”
- “Billing”
- “Discount question”
Activation/ Cancellation Question:
- “They canceled my ticket”
- “Cancelled my flight”
- “They canceled the pink jeep tour”
Product/ Service Question:
- “To book a flight”
- “Trying to make a reservation”
Refund Question:
- “Refund”
- “Refund on my credit card”
Account Question:
- “Accounting clarification”
- “Password won't let me in”
- “Can't get into My Account”
Staff Question:
- “Customer service”
- “Dissatisfied with Gate 1 hotel and tour in recent Paris trip. Also. Impossible to reach Gate 1 customer service. Truly disgraceful . Gate 1 has no respect for their customers and no idea about customer service.”
- “Need to have number of tour manager Douglas leading copper canyon tour srarting tomorrow”
Website/ Application Question:
- “Niet de juiste info op de site, nog g 7 tickets beschikbaar, bij boeking afronden het bericht dat we deze vlucht niet kunnen boeken? *** kan dit? Bij opnieuw de gegeven bekijken blijkt dat er nog steeds 7 tickets beschikbaar zijn.”
Other Question:
- “Wood like prices and”
- “India tours”
- “Troubleshooting”
About
Gate1Travel is headquartered in Fort Washington, PA (Suburban Philadelphia). The company offers escorted tours, European river cruises, independent vacations and customized international vacation packages for less. Founded in 1981, now the company operates over 100 employees worldwide in its overseas offices in the UK, Italy, Switzerland, Spain, Greece, Israel, Egypt and Hungary. Among the products offered are independent city stays, independent fly & rive packages, multi-destination rail packages, customized vacations (Vacation Builder), as well as customer private car tours. Gate 1 Travel is backed by the largest, most well-respected financial institutions and insurance providers, guaranteeing the greatest level of financial security to every passenger. All prices for the company's products are commissionable.
Gate1Travel is ranked 53 out of 1009 in Travel Agencies category
Worldwide, USA, Asia
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