Contact Information

Gate1travel Phone Numbers

Toll-Free Number:

  • (800) 682-3333

Arch Insurance:

  • (844) 827-9996 Customer Service
  • (443) 470-7142 Emergency Assistance during Trip (Collect, Worldwide)
  • (844) 827-9991 Emergency Assistance during Trip (USA or Canada)

Phone | 24 Hour Emergency Assistance:

  • (800) 682-3333
  • (215) 572-7676


  • (888) 215-8334 Customer Service
  • (603) 328-1373 Emergency Assistance during Trip (Collect, Worldwide)
  • (855) 892-6495 Emergency Assistance during Trip (USA)
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Gate1travel Email:

Corporate Office Address:

455 Maryland Drive
Fort Washington, Pennsylvania 19034
United States



Help in Social Networks:

Summary of Gate1travel Customer Service Calls

02:47 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Gate1travel to Ask about:

Shipping and Delivery Question:

  • “Did not receive tickets”

Request for Information Question:

  • “Please email me my confirmation for my upcoming trip to Morocco in Nov. Reservation # 688027 Thank you.”
  • “To get information on how to contact”

Return/ Replace Question:

  • “Change my flight”

Payments and Charges Question:

  • “Wrong payment”

Staff Question:

  • “Need to have number of tour manager Douglas leading copper canyon tour srarting tomorrow”

Other Question:

  • “When will 2021 S. America dates available?”
  • “Sabah Miami uçuşu için crhck in yapamıyorum”
  • “Missing luggage”

Gate1travel Rating Stats

2.9 out of 5 stars
based on 176 reviews
See all 380 reviews

Rating trend


Gate1travel Terms of Service
Gate 1 Travel has provided quality, affordable escorted tours, river cruises and vacation packages for more than 35 years. Website look forward to showing The User of company services More of the World for Less on The Customer's next vacation. A minimum 4 nights hotel or 2 nights hotel plus airfare are required. Tours, ferries and local flights require a minimum 2 nights hotel at point of origin. Missing a vacation is bad enough. Losing the money The User of Website paid for The Customer's vacation is even worse. Therefore, Website recommend Travel Protection that helps provide coverage for Trip Cancellation, Interruption, Baggage Loss or Delay, Medical Expenses and more. Travel Protection is non-refundable after 10 day free look period. A complete street address is required (no PO boxes). All children under 18 must be accompanied by an adult. Minimum age for children on escorted tours for Gate 1 including Signature Collection is 8.
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Gate1travel Privacy Policy
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Gate1travel FAQ
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Top Gate1travel Services

Tour, Customer Care, Tour Guide

Top Gate1travel Products

Travel Protection Plan, Cancel For Any Reason Protection Plan

Gate1travel Pros and Cons

Pros: Tour guide, Website, Quality, Organisation, Hotels

Cons: Poor customer service, Will be the last, Repeated refusal to make things right, Information supplied, Excuses


Gate1Travel is headquartered in Fort Washington, PA (Suburban Philadelphia). The company offers escorted tours, European river cruises, independent vacations and customized international vacation packages for less. Founded in 1981, now the company operates over 100 employees worldwide in its overseas offices in the UK, Italy, Switzerland, Spain, Greece, Israel, Egypt and Hungary. Among the products offered are independent city stays, independent fly & rive packages, multi-destination rail packages, customized vacations (Vacation Builder), as well as customer private car tours. Gate 1 Travel is backed by the largest, most well-respected financial institutions and insurance providers, guaranteeing the greatest level of financial security to every passenger. All prices for the company's products are commissionable.

Gate1travel reviews and complaints

Gate1travel is ranked 27 out of 668 in Travel Agencies category

Area Served

Worldwide, USA

Payment Methods


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