Gate1travel - Customer service
The worst customer service imaginable
You never get to speak to the same agent that promised you "the world". Took your initial deposit and never wants to speak to you again.
They promise you whatever you want to hear because they know that they will never speak to you again to explain why you did not receive what you were promised. Agents have no clue and tell you what they believe is the correct answer to your question
This reviewer shared experience about poor customer service and wants this business to offer any options to resolve the issue. This person is overall dissatisfied with Gate1travel. The most disappointing about gate1travel tour at Gate1travel was second time booked tour, will be the last and experienced was not there the 2nd time Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Gate1travel.
Check out the best and the worst companies in Travel Agencies category for more informed decision or compare Gate1travel to other companies on our site.