Gate1travel - Credits that can't be used!
I recently booked a 12 Day South African Tour with Gate 1 Travel that was promoted through TravelZoo.After making the deposit, I called Gate 1 to use some of the $375 credits that I had acquired through their referral system and their online surveys.
I was told by a customer representative named Liz that I could not use my 'credits' because the tour was already discounted. In other words, I can only use my credits on tours that would be too expensive for the credits to mean anything. What a deceptive ploy!
Had I known that Gate 1 puts limitations on their credit-giving, I wouldn't have bothered referring anyone to their website.They can't be trusted!
This reviewer shared experience about problems with payment and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Gate1travel. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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