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We had travelled to Spain with Gate 1 and has a great trip. The trip to Italy was not good at all. The hotels were terrible, beds were uncomfortable and locations were Even worse. Our tour guide was good but we were rushed in every city and felt like we couldn’t enjoy...
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Gate1Travel
Gate1Travel

Hello,We do regret if your tour was not up to expectations or if you were disappointed with your accommodations. In regards to the pace, our goal is to allow passengers to see...

3.6
#1159433
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We took a trip to Croatia in November (this is our 5th trip with Gate 1). Our experiences have always been pleasant and very rewarding. Not one single complaint in any of our trips and so many of the people on this trip had travelled with Gate 1 before and ALL were...
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#1154820
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Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
Gate1travel - Absolutely wonderful
We just came back from 16 Thailand with Phuket. Nov 15-29. From the very start the holiday was everything we could have ever dreamed of. Ranee was our tour rep and she was awesome. Ranee is very outgoing, knowledgeable, funny, well spoken. We could have asked for a...
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Anonymous
Franklin

Poor attempt at advertising .Read the rest of the reviews.Complaint has been registered with the webmaster.

4.3
#1150392
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HORRIBLE EXPERIENCE - LACK OF SERVICE - TOTAL RIP- OFF My friends and I purchased and fully paid in April 2017! The 10 days south Spain (Madrid Barcelona Santiago) Portugal and France ( lourdes carcassone Toulouse ) for departure October 1, 2017 . The operators had a...
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Anonymous
R. Little

BS complaints, all of them.

Gate1Travel
Gate1Travel

We are sorry to read of your disappointment with any of the services provided. Please keep in mind, Gate 1 can only request seats as final assignments are handled by the airli...

#1145766
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I completely agree, however the amount of money collected in tips was more like $3,700 for the tour guide, and $1600 for driver and $1400 for the assistant. That's about $9,300.00 in tips, for 12 days work, and if there is another trip right after that, we're talking...
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Anonymous
R. Little

SUGGESTED tips are shown in trip docs and on trip preparations page of your tour. If you were surprised, you weren't paying attention. Tips are anonymous. If you think they ar...

Gate1Travel
Gate1Travel

Gate 1 does include this information on our website in the trip preparation, on the dates and prices page and in your travel documents. We are sorry to hear you were still una...

#1139875
Reply to reviews
I think it is extremely dishonest and unethical not to pay your people. They do in general a very good job and deserve to be PAID, not to have to beg for "tips" like a beggar. Gate 1 in doing this robs their own people of their dignity. It really bothers me to be HIT...
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Anonymous
R. Little

Tipping spelled out in travel docs and tour prep page. You were not paying attention.

Gate1Travel
Gate1Travel

Gate 1 does include this information on our website in the trip preparation as well as in your travel documents. While we provide guidelines for tipping based on industry sta...

#1139863
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Booked a tour with them for March 2018 on 10/28/2017 for a family of 4. They sent me an email on 11/11/2017 telling me ways I could save money on my upcoming trip . They cancelled my trip on 11/13/2017 for lack of participants ( to save themselves money obviously)...
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Anonymous
R. Little

Did you have trip insurance?

1.0
#1134711
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Gate1travel - Discrimination against the disabled

Made reservations with Gate 1 and once I informed them I was going to take a portable foldable wheelchair they refused to let me travel with them.. Also They don't allow the hearing or visual impaired to travel with them. It took forever to receive a full refund of my deposit$$ 2256.00 advised unless you are a Mr or Miss universe don't even bother to book with them
#1132305
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Completed 2 trips 14 day China and 14 day South Africa. Australian customer service is first class and I needed to change dates etc. Tours ,guides and hotels were excellent and tour included more than what was offered on the brouchure.After reading the complaints on...
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Anonymous
Anonymous

You obviously are a paid *** from the Gate 1. You need to F*$k Off.

Gate1Travel
Gate1Travel

Thank you for your kind words. We are so pleased to hear that you were happy with the tour and the services provided when you need to make a change. We look forward to seeing ...

4.2
#1130851
Reply to reviews
It was wonderful. We have taken 7 trips with Gate 1 and this was a favorite, right up there with Greece, Ecuador and Galapagos cruise. Our guide was Henry Melgarejo who did an excellent job. His love and knowledge of his country were evident. Hotels were very good and...
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5.0
#1130048
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