Booked a tour with them for March 2018 on 10/28/2017 for a family of 4. They sent me an email on 11/11/2017 telling me ways I could save money on my upcoming trip . They cancelled my trip on 11/13/2017 for lack of participants ( to save themselves money obviously)...Read more
Completed 2 trips 14 day China and 14 day South Africa. Australian customer service is first class and I needed to change dates etc. Tours ,guides and hotels were excellent and tour included more than what was offered on the brouchure.After reading the complaints on...Read more
It was wonderful. We have taken 7 trips with Gate 1 and this was a favorite, right up there with Greece, Ecuador and Galapagos cruise. Our guide was Henry Melgarejo who did an excellent job. His love and knowledge of his country were evident. Hotels were very good and...Read more
Gate1Travel Tour Guide Review
Took italy trip with gate1..excellent service..guide was fabio..a excellent guide with knowledge ..patience
Gate1Travel Customer Care Review
Unfortunately our issue with Gate 1 hadn't been resolved and we will NEVER use their sevices again and we will NEVER recommend Gate 1 Travel to ANYONE! Gate 1 Travel failed us terribly in resolving the issue via customer service. You never know the type of company that you patronized until you are faced with issues that they failed to resolve. The tour director was terrible!!!
Gate1Travel Tour Guide Review
Travel with Gate 1 for 5 times, recent experience is not that great with the local guide and the way Gate 1 handle our complain.
Gate1Travel Jordan Trip Review
I used Gate 1 for a trip to Jordan in Feb. 2015. What a wonderful trip! The only down side were some of my fellow travellers. They complained about the lovey Marriott in Amman, the breathtaking Marriott resort and spa at the Dead Sea, and the older but still wonderful Marriott in Petra. I'm ready to go back to Jordan with Gate 1.
I'm very pleased to say I was very satisfied my wife and I flew out of Newark New Jersey and to Milan Italy from there on to Lake Como from there on to viona Italy and then on to Venice from Venice to Tuscany a winery on to Florence from Florence we proceeded to Rome...Read more
On the Enchanting Italy tour September 15th 2017- While very hectic, Gate 1 knows exactly what is important to see. As far as our Tour Manager Francesca Mafolino, "the best" caring, funny, helpful and exuberant. Just want to add, my travel agent Scott Byne, from Time...Read more
I scheduled a trip to Kenya the 23rd of December from March. The timing of the trip is more expensive, I get it its right before Christmas. But they canceled the trip, the 4th of October. When they offered to reschedule the trip, they offered a $3125 trip for what I...Read more
Never traveling with them again. I have done multiple trips with them, but the last one left such a bad taste in my month, I refuse to go with them again and highly advise others not to book with them. I booked a trip with them that included flights using their...Read more
Booked a trip to Morroco. The scheduled airline changed flights and we were offered a chance to rebook. At first Gate 1 wanted to bill us more than the whole trip cost but after negotiating they honored the package price, minus cash discount as we had to book...Read more
To Whom It May Concern, I recently toured on your Germany, Switzerland, and Austria tour. The countries's Vistas were magnificent and the cuisines were excellent. What made the trip so spectacular was our guide Annamarie de Vries, intelligent, charming, and a great...Read more
First, I have enjoyed numerous trips with Gate 1 and have recommended the company to many people - but that will stop. I have found a flaw in their system and future clients should be aware before they choose to utilize Gate 1 travel. Secondly, my upcoming trip to...Read more
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