Gate1travel - Complaint
I booked a trip through gate 1 travel in the summer of June of 2014 for Vietnam for winter of 2014.purchase was made via travel agency.
Airline was chosen as we had two choices. We chose Korean Airline and not once were we informed by gate 1 that this airline ticket would not enable us to receive sky miles as this airline was a partner with Delta Airlines no told to the agent booking this tour. I am angry with gate 1 through many phones call and contact with a delta customer service worker I was informed because of the class of tickets purchased we were not entitled . I have used gate 1 travel previously with no problems.
next time to use gate1 I will have to think more then once.Thumbs down this time!!!
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of gate1travel tour booking. Gate1travel needs to offer any options to resolve the issue according to poster's claims.