Singapore, Singapore
Not resolved
1 comment

Gate1 have cancelled all direct flights from Sg to Sri Lanka - without notification.

the number they have for customer service is faulty and we cannot get through.

Our flight is in 2 weeks and we’ve spent 1000s on it.

Product or Service Mentioned: Gate1travel Flight Booking.

Reason of review: Return, Exchange or Cancellation Policy.

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Hello, We are sorry to hear of your flight issues. Are you sure you are contacting the correct number for Gate 1 travel as we are not experiencing any issues with our telephone number 1-800-682-3333.

Additionally, please don't hesitate to go to our website and provide your Reservation number so we can review further as this does not sound like a flight segment on one of our tours. If you booked flights only, you may have booked with Gate1 which appears to be a consolidator in Singapore whom we have no association with.

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