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Background:Back in August 2008, with much enthusiasm and excitement we (my wife and I) made a reservation for a sight seeing tour to Egypt, from March 16 to 25 , 2009, with GATE1 Travel (10 Day Egypt For Less with 4 Day Nile Cruise). We decided to make an early...
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Company wrote 0 private or public responses to the review from May 07, 2009.
Anonymous
just me

beware of gate 1 travel. For an international travel company they don't seem to know that newark is in new jersey and not in new york. They offered a groupon for travel from n...

Anonymous
Rosie Cavin

There is a lot wrong with what this person is writing. First, look at your paperwork when you get it. Second there is only Egypt Air flying from Cairo domestically. Third, he ...

#148554
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we purchased 2 tours from Gate 1 in October of 2013 for four people beginning on June 27, 2014, starting from Sacramento to Rome, Venice, and continuing to Athens,Creete, Santorini, Paros, Mykonos, ending in Athens, and followed by the second tour which started in...
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Company wrote 0 public responses to the review from Dec 20, 2014.
Anonymous
Karen Birkeland

We just came back from a wonderful, informative trip to Iceland. However, we were not informed by Gate 1 that there were various types of Economy tickets. We had NO idea that ...

Gate1Travel
Gate1Travel

We do regret any unhappiness with the fees paid for your luggage. Unfortunately, as much as we wish otherwise, these charges are dictated by the airline. For this reason, we a...

2.2
I liked
  • Tour people in greece
I didn't like
  • International luggage charges
  • Refund policy
#572699
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Last year (2015) 5 family members ranging in age from 17 to 75 took the Paris and Normandy tour. It was wonderful for all of us and that is saying something special as there is a vast difference in travel experience, interests, and stamina. Both the guide and the...
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Company wrote 0 public responses to the review from Oct 10, 2016.
4.9
I liked
  • Excellent breakfast
  • Extra care and concern that everone was ok
  • Comfortable hotels
#933974
Reply to reviews

I just got back from a trip in Morocco. Very interesting country. I did not like our tour guide. His first name was Khalid. Arabians do not like women and they do not want to help us in any way. It was so hard to deal with him. He didn't let us know what town we...
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Company wrote 0 public responses to the review from May 10, 2016.
Anonymous
Anonymous

I was on the same tour. I thought our guide was amazing. As a Canadian we asked about the healthcare of the country. The guide told us the name of every town/city that we trav...

Anonymous
Anonymous

I was on the same trip and enjoyed my trip and our guide Kalied. He was very knowledgeable and passionate about his country. I was one of 4 RN's from Canada on the tour. I a...

#845462
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Best ever... it's beyond my expectations I did not really care for land tour as we always go on a cruise ship.but I was so impressed how gate 1 organized the whole tour our tour guide Nu is exceptional! He was always there for everyone to make sure we are all...
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Company wrote 0 private or public responses to the review from Nov 06, 2016.
I liked
  • Very satisfied
#950482
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You must be aware of what this company is selling only. You get the hotels, bus driver, transfer service and tour guides and that's it. Any problems you are on your own as if you were an independent traveler. There is no hotline or emergency number. Just a normal...
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Company wrote 0 public responses to the review from Dec 16, 2015.
Anonymous
Anonymous

I am surprised. I am also disappointed but I will check around further and compare with others a little more thoroughly from now on. I read Gate1 response. Thanks both of you.

Gate1Travel
Gate1Travel

It is always unfortunate when flight issues, such as delays or strikes, affect a trip. While we do have a 24 hour emergency number, which is listed within the travel documents...

#752835
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We took a Rhine River Cruise in July and a Central Europe trip in October with Gate 1 and both trips were fabulous. I can't say enough about how happy we were with both trips. In fact, we took our son and daughter-in law on the Rhine trip and they had a wonderful...
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Company wrote 0 public responses to the review from Nov 03, 2016.
Product
#948548
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Gate 1 did this not only once but three times. First of all I booked a trip to Russia for my niece and myself with yours truly coming from LA and my niece coming from Omaha. We were booked to meet in Chicago and then flying over to Moscow together. Then about a week...
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Company wrote 0 private or public responses to the review from Jun 16, 2016.
Gate1Travel
Gate1Travel

While we make every effort to maintain the original flights reserved at the time of booking, unfortunately, airlines can and do make schedule changes which are beyond the cont...

2.8
I liked
  • Tours in general
I didn't like
  • Flight planning
#866933
Reply to reviews
We booked our unescorted trip to Bangkok several months ago. We just received an email that our return flight had been rescheduled to 5:00 AM, with a several hour layover in the next leg of our journey. We called Gate1, and rescheduled our flight to a more convenient...
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Company wrote 0 public responses to the review from Sep 06, 2016.
Anonymous
Anonymous

I'm having issues with the flight as well. My husband is Greek and we were planning on using them to go to Greece next year but now that I know they can switch your flight sc...

Gate1Travel
Gate1Travel

We certainly do regret any inconvenience caused by the airline schedule change. Please understand as Gate 1 Travel does not own or operate the airlines, schedules changes and...

#914152
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I planned a trip to a Russian river cruise with a group of family/friends. It was made clear to the reservation agent at the time that we will be traveling together. Two weeks before the trip when we were looking at the seat arrangements, I then realized that I was not...
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Company wrote 0 public responses to the review from Apr 24, 2016.
Gate1Travel
Gate1Travel

Unfortunately without your particular reservation details it is difficult to determine the issue. Naturally, we are concerned and we would urge you to contact us via phone or ...

Anonymous
Anonymous

Im in Peru. There are 16 of us from many places. We are flying back home on different hours even if it's the same city. If you book your trip later ,like me , you are going to...

I didn't like
  • Reservation problems
  • Customer service
#835544
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