Gate1travel - BEWARE OF ADDITIONAL AIRLINE FEES
We booked our unescorted trip to Bangkok several months ago.We just received an email that our return flight had been rescheduled to 5:00 AM, with a several hour layover in the next leg of our journey.
We called Gate1, and rescheduled our flight to a more convenient time with a $20 increase in price. We were not given seat assignments. When we called the airline to reserve our seats, we were told that we could not do this because we were on a special promotional fare. Back to Gate1, who had to move us from a promotional fare to a different fare level which cost us $385 + $20 increase in our travel insurance.
The only way to get assigned seats on our flights was to pay this increase. According to Gate1, there is no recourse, even though we were never told that this was a possibility. We were not advised of the increase in price prior to canceling our original flight. Unhappy, yes?
We have traveled previously with Gate1 and had a great time on each trip.
Will we use Gate1 again?NO
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss not as described of gate1travel tour booking. Gate1travel needs to read this review and look into the issue (if any) according to poster's claims.