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Background:Back in August 2008, with much enthusiasm and excitement we (my wife and I) made a reservation for a sight seeing tour to Egypt, from March 16 to 25 , 2009, with GATE1 Travel (10 Day Egypt For Less with 4 Day Nile Cruise). We decided to make an early...
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Anonymous
Drin

I am a Balkans Tour Operator with 20+ years of experience and this is what I can say:1. Gate 1 is at fault and fully responsible.2. We never buy services from other parties. I...

Anonymous
Kay

It looks to me like the Egyptians were trying to swindle you..not saying gate 1 is not at fault for rebooking,

#148554
Reply to reviews
BUYER BEWARE!!!!! I don't know about the other people posting these reviews but a "Great Trip" is the farthest thing from the experience we had with Gate 1 Travel. We also knew that we were getting an amazing deal to fly to Italy for 8 days but it was the WORST...
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Anonymous
Anonymous

As an experienced traveler, I always check out hotels on Trip Advisor before confirming a reservation.

Anonymous
Anonymous

Sounds like a whiner to me. I traveled with Gate 1 five times and all I can say is that the service and assistance is nothing but OUTSTANDING. ALL of my accommodations are 5 s...

1.0
Montecatini Terme, Tuscany
I didn't like
  • This company sucks
#937099
Reply to reviews
They cancelled an international trip at the last minute because they claim that there were not enough participants. In other words, they could not make enough money on that particular trip. Instead of keeping their commitment to those that had paid for the trip and...
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Anonymous
Elizabeth 92672

Four of us were looking at possibly booking a Groupon trip with Gate 1 Travel to Budapest and Prague and after reading all the negative reviews on this and other sites we are ...

Anonymous
Anonymous

Read the Gate 1 Terms and Conditions. You agree to this document when you buy a tour product. It tells you this is possible. ALL tour companies have this as a possibility.

1.0
#1066482
Reply to reviews

Gate1travel - Discrimination against the disabled

Gate1travel
#1132305
Made reservations with Gate 1 and once I informed them I was going to take a portable foldable wheelchair they refused to let me travel with them.. Also They don't allow the hearing or visual impaired to travel with them. It took forever to receive a full refund of my deposit$$ 2256.00 advised unless you are a Mr or Miss universe don't even bother to book with them
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Gate1travel Tour Guide Review

Gate1travel
#1037720
1.0
Details
Got left out in the middle of no where had to walk back to hotel, the tour guide told us to take a 45 min. break and meet up at the square where we were we never left the square 3 hours later never saw the tour guide had to walk back to the hotel. Will never book an other trip with this outfit you get what you pay for
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Gate1travel 10 Day Classic Ireland Tour Review

Gate1travel
#937797
5.0
Details
Just got back from a 10 day trip to Ireland. It was fantastic. so well planned and carried out. Kay, our tour guide, was very knowledgeable and very professional. The only thing I had to worry about on a daily basis was what I wanted to eat for breakfast, lunch, and dinner. Very easy trip.
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Gate1travel Tour Guide Review

Gate1travel
#925393
4.8
Details
Took italy trip with gate1..excellent service..guide was fabio..a excellent guide with knowledge ..patience
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Staff
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Website
Had the terrible experience with Gate 1 Travel. The worst travel company of my lifetime led by Dani Mosher Pipany as a president , Beth Feleger as supervisor .. others... They do not care about people. The king in this company is money. I should read this review before...
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jcondino
j***dino

we experienced significant problems with this company too, their customer service is terrible, they do not help you when you run into problems, they just want your money, then...

2.3
I didn't like
  • Stiff 35 50 penalty 2 and a half month before departure
#1039764
Reply to reviews
Booked a deal with hotel, bf and air to Prague for 4 persons. With the best intentions my credit card was given and charged for the full amount. I happened to call Gate 1 travel to ask them a question about the hotel and was told by the rep that there was a computer...
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Gate1Travel
Gate1Travel

Hello,We regret if you felt there was a lapse in service when contacting us with your concerns and trying to resolve your issue. Please accept our sincere apologies for any in...

1.0
I didn't like
  • Did not honor the deal they gave me
#1072226
Reply to reviews
On December 22 I made a reservation for the “13 Day Chile and Argentina with Patagonia’s Glacier” trip with a single supplement and business class airfare leaving from JFK on February 1rst. I paid for the airline portion ($2.873.16) and a $300.00 deposit for the trip....
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Anonymous
Kats

You had a horrible experience with Gate 1. I feel so sorry for this. I am a single traveler and I understand why you went with them to begin with. Numerous people I have talke...

Gate1Travel
Gate1Travel

Hello,We are sorry to read of your frustration. Depending on how close your departure date is, it can prove to be challenging to confirm services with suppliers. Naturally, it...

First, I have enjoyed numerous trips with Gate 1 and have recommended the company to many people - but that will stop. I have found a flaw in their system and future clients should be aware before they choose to utilize Gate 1 travel. Secondly, my upcoming trip to...
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Anonymous
Juliet4

I have traveled with gate one numerous times. It is clearly stated that transfers are NOT included if you travel early or stay later. I do however, feel the hotel and meal q...

Gate1Travel
Gate1Travel

Hello,We regret if there was any misunderstanding related to your transfer. Please understand that once you add a night either at the start or end of your tour, the transfers ...

2.9
#1097318
Reply to reviews
Our Gate1 trip to South Africa was a big disappointment because of the many issues we encountered. The first problem was that Gate1 booked us on a Jet Blue flight from Philadelphia, PA to Boston, MA with a connection in Boston to an Emirates Airlines flight to Dubai....
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Gate1Travel
Gate1Travel

Hello,As indicated in our response, it seems that the flights selected were booked and reviewed by the Travel Agency you booked through. Nevertheless, we apologize for any dis...

#1045330
Reply to reviews
When Gate1 induces you to book early by stating that prices will go up by $400 after a June 15 deadline, it is completely bogus. In my case, I booked in May just to discover 6 weeks later that prices had gone DOWN, not up. Their customer service is dreadful with people...
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Gate1Travel
Gate1Travel

Hello,We regret if you felt there was a lapse in service when contacting us with your concerns. Please understand that Gate 1 is an intermediary between our various travel sup...

1.8
I didn't like
  • Very deceptive sales practices
#1084465
Reply to reviews
I've been a long time customer of Gate 1 Travel for many years, I've gone on over 10 tours with them over the last 5 years. But there's something different about the company that has happened within the last year or so. It seems to be more concentrated on profits and...
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Anonymous
Anonymous

COLD, CALCULATING SCAM ARTISTS.DO NOT USE GATE 1 TRAVEL.I reported them to the Better Business Bureau for unethical business practices.

Gate1Travel
Gate1Travel

Hello,In regards to the pricing, please understand that costs can fluctuate for a variety of reasons. Furthermore, it seems that you were able to utilize a promotion that offe...

1.6
#965414
Reply to reviews