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Gate1Travel

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29 complaints

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Gate1Travel is headquartered in Fort Washington, PA (Suburban Philadelphia). The company offers escorted tours, European river cruises, independent vacations and customized international vacation packages for less. Founded in 1981, now the company operates over 100 employees worldwide in its overseas offices in the UK, Italy, Switzerland, Spain, Greece, Israel, Egypt and Hungary. Among the products offered are independent city stays, independent fly & rive packages, multi-destination rail packages, customized vacations (Vacation Builder), as well as customer private car tours. Gate 1 Travel is backed by the largest, most well-respected financial institutions and insurance providers, guaranteeing the greatest level of financial security to every passenger. All prices for the company’s products are commissionable. Please try to contact Gate1Travel Customer Service directly prior to posting any complaints on this site.

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Gate1Travel Reviews

Anonymous
Gate1Travel - GATE1 India trip

Think Twice about whether to even VISIT that country!primitive roads shared with Cattle and rickshawsYou WILL get dysentary especially when the guide Virend...

#283312
Dec 22, 2011
347

Anonymous
Gate1Travel - Great Trip with Gate 1

Gate 1 was fabulous. They took great care of us. They met us at every stop, and walked us through customs. When in Greece, our 1/2 day tour in Athens was cancelled. We contacte...

#270386
Oct 25, 2011
444

Sissie
Gate1Travel - Gate 1 Travel...No Complaints

After reading the reviews at this website I thought I was in big trouble and almost changed my mind about booking with Gate 1 Travel. After going on a 19 day land & cruise tour to...

#267583
Oct 12, 2011
928

Anonymous
Gate1Travel - Gate 1 Travel Bait and Switch

Did not inform airline of ticket purchase,switched flights after purchase of tour, switch a hotel in one location,one of the days tours was horrible. Customer service was extremely...

#264729
Sep 28, 2011
910

Motravel
Gate1Travel - Gate 1 travel

I had no trouble with them at all. The only complaint I have is with the rental car company. Gate 1 said the insurance was around $15.00 a day. That was true, with a $1000.00 deduc...

#262104
Sep 15, 2011
544

Anonymous
Gate1Travel - Gate1 Travel Bait and Switch

We recently purchased an group tour to Italy. One of the main reasons I booked through Gate 1 was based off of the hotel amenities. This tour was booked several months in advance. ...

#261015
Sep 10, 2011
1266

Anonymous
Gate1Travel - Gate 1 Travel are Con Artists

I've used Gate 1 Travel for my trips to Turkey and Morocco. I planned on using them again for my trip to Ecuador but my flight was canceled due to Hurricane Irene. Now custom...

#260154
Sep 06, 2011
1211

Anonymous
Gate1Travel - GATE 1 Travel - BEWARE

Don't use them - they are NOT a bargain. We took a cruise and were stuck in a cabin next to the engine - did not know this was possible. Was told that we "should have known" ...

#253568
Aug 05, 2011
1126

Rafurman...
Gate1Travel - Gate 1 baited us and switched us costing us our frequent flier credits

Background- We booked a Gate 1 trip to Vietnam for Oct 28, 2010 from SFO. The Gate 1 people called and re-roted our flight days before departue. Instead of taking...

#252828
Aug 02, 2011
975

Medzen
Gate1Travel - Gate 1 Travel

I booked a trip to Beijing with a single supplement. When I arrived I found out that I was the only person who booked the tour. I asked for my money back for the single s...

#244100
Jun 18, 2011
1288

Babbott
Gate1Travel - Phony Service for Big Bucks!

I am outraged at the total lack of service from Gate 1 Travel after spending about $2,000 for me and a friend to tour Venice, Florence and Rome with them.For this extaordinar...

#242275
Jun 09, 2011
1534

Rotareje...
Gate1Travel - GATE 1 Travel

Did an 8-day fly and drive to Costa Rica, which is actually a six day trip. The first day we were there, our rental car which was scheduled to arrive at 9 am did not show. Eventu...

#241627
Jun 06, 2011
880

Johnthomas
Gate1Travel - Gate 1

Gate 1 is a ripoff.Oh I am so mad.Save yourself troubles.Do not believe in low price ads.Do not buy air ticket from them. You will be sorry.Cancelling...

#239030
May 22, 2011
1216

WilPower...
Gate1Travel - Gate 1 tour bus robbed - company did nothing

My son and I took the Gate 1 tour of Italy in December 2010. Leaning Venice our group was warned that our luggage would be transported from the hotel to the bus via boat and we sh...

#213234
Dec 26, 2010
3114

Anonymous
Gate1Travel - Beware of Gate 1

Beware of using Gate 1 Travel. First, you are required to put down a deposit which you are told is to hold services. Should you decide to cancel, you are not give...

#207932
Nov 19, 2010
3154

Totally ...
Gate1Travel - Gate1 Travel

We had the worst vacation in Spain recently. The guide was nonchalant and absent most of the time. He used to say: Here is my cell phone, call me if you need help. The flights were...

#200032
Sep 25, 2010
1686

Anonymous
Gate1Travel - Gate 1 Prepaid transfer terms and policy

Read Gate 1 Travels terms and policies carefully for transfers you prepay. If your flight is delayed 1hour or more the transfer does not have to pick you up. You have to make you...

#195739
Aug 25, 2010
784

Tnessleg...
Gate1Travel - Gate1 Travel Germany autobahn accident 6/19/10

Due to autobahn accident all 12 tourists in our group were taken to the hospital some requiring overnight stay due to surgery. Overnight hospital stay caused me to miss 2 days of t...

#193948
Aug 14, 2010
1043

Anonymous
Gate1Travel - Gate1 Travel Germany autobahn accident 6/19/10

I joined Gate1 8-day Catholic Germany for the Passion Play. 6/9/10, 3rd day into 8-day trip the driver of 24-seater bus rammed into tractor trailer truck in the autobahn traveling ...

#193947
Aug 14, 2010
1031

Anonymous
Gate1Travel - Gate 1 Nightmare

I'm a parish priest who recently booked a trip to Europe with Gate One after explaining that I have a parishioner who is dying and would have to play it by ear. The agent sugg...

#174015
Mar 09, 2010
3655

CBT
Gate1Travel - NOT ***** HOTELS

We get teased by the first hotel in Amman Jordan , but after that its not good, almost 3 stars at the most. Some smell like mildew and drapes broken. Customer service is bad on mos...

#170982
Feb 11, 2010
2269

HAMEDTAF...
Gate1Travel - Avoid Gate 1 Travel- it's bad news

Background: Back in August 2008, with much enthusiasm and excitement we (my wife and I) made a reservation for a sight seeing tour to Egypt, from March 16 to 25 , 2...

#148554
May 07, 2009
9523

LFR
Gate1Travel - GATE1 TRAVEL - UNFORTUNATE CHOICE

Turkey is such a wonderful country, with its great cultural and historical assets.Unfortunately, we chose the wrong company for this trip, because GATE1 TRAVEL delivers...

#147969
Apr 23, 2009
4653

Austex007
Gate1Travel - GATE 1 ruin my travel plans they cancelled right before the trip.

I wanted to give my wife a surprise birthday gift---a trip to Buenos Aires. I booked with gate1 two months earlier, paid for the trip and they told me that I was locked at that pri...

#136888
Sep 25, 2008
2365

Zoosks26
Gate1Travel - Misreprentation of Possibility for ENTIRE Package Cancelled

NEVER USE GATE 1 TRAVEL!!! We were interested in the "independent" travel package for Costa Rica which included the aifare, transfers, hotel & rental car...

#130033
Aug 02, 2008
2198

Anonymous
Gate1Travel - Gate1 Travel wanted to charge extreme price for one day.

We booked a trip to Italy and upon realizing we were not going to get to see the Vatican on any of the tours we had booked with Gate1 we tried to extend the stay for one day so we ...

#129717
Jul 31, 2008
1297

BANTENGP...
Gate1Travel - Gate1 Travel provided a "budget" tour at a "deluxe" price

This describes my evaluation of Gate1's "11 Day Athenian with 3-Day Cruise" package in June 2008. Gate1"s contract hotels are not anywhere close to 5 or 4 stars,...

#126554
Jul 07, 2008
2557

Rockmelon
Gate1Travel - Poor customer service

The first 6-8 trips with Gate1 Travel were handled nicely and we were pleased. Last year it didn't go too smoothly and my travel docs arrived at the last possible ...

#111901
Jan 28, 2008
2025

P598738
Gate1Travel - Poor treatment by Gate 1 Travel.

The MS Deutschland Rhine River boat suffered from an acute infestation of the Noro virus throughout the summer of 2007. Noro causes vomiting, diarrhea, headache and muscle pain 24 ...

#111770
Jan 26, 2008
1722
Reviews 1-29 of 29

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