2.1
  • Tour Guide1 votes
  • The tour people in greece1 votes
  • Refund policy2 votes
  • International luggage charges1 votes
  • Price of Optional Tours1 votes
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  • 12 hours ago
  • Travel
  • Sacramento, California
  • Supplement Charges
  • 20
  • REVIEW RATING 4/5

we purchased 2 tours from Gate 1 in October of 2013 for four people beginning on June 27, 2014, starting from Sacramento to Rome, Venice, and continuing to Athens,Creete, Santorini, Paros, Mykonos, ending in Athens, and followed by the second tour which started in Athens and continued to Meteora, Delphi, Kalambaka, Athens, and with a three days stop in Paris in our way back home to Sacramento.... Read more

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  • Nov 30
  • Travel
  • Houston, Texas
  • Positive Experience
  • 220
  • REVIEW RATING 4/5

We did the 9 day enchanted Italy. We arrived in France for a extended layover with the help of Gate1. We arrived in Venice before our tour to visit with family for a few days and still Gate1 had a rep. meet us with transportation to begin of trip. They are AWESOME ! Our tour manager went out of her way to make sure everybody was pleased and everybody with food allergies were able to enjoy the... Read more

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  • Nov 07
  • Travel Agencies
  • Mendota, Illinois
  • Refund Policy
  • 1
  • 1
  • 638
  • REVIEW RATING 5/5

We booked a trip to Germany and now have to cancel. The trip starts in September 2015 and the company refuses to refund our deposit of $400.00. The reason given is they wouldn't have time ( 10 months ) to rebook someone else. Really?!! Ten months is ample time. My advice to anyone thinking of using Gate1 for their travels, don't!! Once you give them money it's gone whether or not you... Read more

Was this review helpful? 2 8

  • Oct 30
  • Travel Agencies
  • Ecuador Tour
  • 2
  • 2
  • 1443
  • REVIEW RATING 5/5

We booked our 9 day Classic Ecuador and Amazon Adventure back in June 2014 for our Jan 20, 2015 departure. This is our first tour with Gate 1 Travel and we were looking forward to it. Suddenly we got an email yesterday (Oct 29, 2014) informing us that our tour flight schedule has been changed. In fact that is NOT the whole truth. Gate 1 changed our tour from 9 days to 8 days with the flight... Read more

Was this review helpful? 4 9

  • Oct 29
  • Travel Agencies
  • Lima, Lima
  • City Tour
  • 2
  • 2
  • 644
  • REVIEW RATING 5/5

We flew to Lima during our trip to Machu Pichu, with GATE ONE, stayed over night and were left to our own devices for the entire day. Not being familiar with the city, I felt the least GATE ONE could have done was provide a bus trip, if not a map, for those interested in touring the city. It was a very tiring day as most of our walk was mostly uphill to the Cathedral. Gate ONE did not even... Read more

Was this review helpful? 3 3

  • Oct 21
  • Travel Agencies
  • Positive Experience
  • 350
  • REVIEW RATING 5/5

My husband and I (active seniors) took two trips with Gate 1 and were very pleased with the hotel accommodations, bus and air travel, site seeing, meals etc. We went on a 13 day tour of Thailand and our tour guide was a lot of fun, totally dedicated to making sure all travellers were enjoying themselves and very informative of all the history/geography of the country. We also went on a 10 day... Read more

Was this review helpful? 2 1

  • Oct 15
  • Travel Agencies
  • Pearland, Texas
  • Train Booking
  • 1
  • 1
  • 911
  • REVIEW RATING 5/5

Gate 1 is horrible. They will lie just to get you to book. Prior to booking an independent tour package, I asked several different agents about whether the time of train travel can be specified to a time of day (late afternoon vs. morning, for example) and each one of them assured me that yes, that's what they're going to do but the train tickets can't be booked until closer to the trip date so... Read more

Was this review helpful? 5 2

  • Oct 09
  • Travel Agencies
  • Unprofessional Tour Guide
  • 2
  • 2
  • 523
  • REVIEW RATING 5/5

We had the Northern Italy tour, and were transferring to Florence, while the rest of the group was continuing to Sorento. We had information stating we had a transfer to Florence from Montacatini, however our tour guide had "no transfer" on her info. She left us stranded at the hotel, did not help us get a train schedule, did not let us know we could get a train ticket at any of the Tabacco... Read more

Was this review helpful? 5 0

  • Sep 22
  • Travel Agencies
  • West Palm Beach, Florida
  • Peru Trip
  • 1217
  • REVIEW RATING 5/5

Just recently returned from tourwith gate 1. Am quite disappointed that our tour of machu picchu lasted only three hours at the site. I specifically chose this tour because it was highlighted as a full day machu picchu with an early morning train departure. Many other tour companies only offered half day tours. Our hard copy itinerary specified a full day machu picchu. Currently the company has... Read more

Was this review helpful? 8 1
 
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