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Gate1Travel

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Gate1Travel is headquartered in Fort Washington, PA (Suburban Philadelphia). The company offers escorted tours, European river cruises, independent vacations and customized international vacation packages for less. Founded in 1981, now the company operates over 100 employees worldwide in its overseas offices in the UK, Italy, Switzerland, Spain, Greece, Israel, Egypt and Hungary. Among the products offered are independent city stays, independent fly & rive packages, multi-destination rail packages, customized vacations (Vacation Builder), as well as customer private car tours. Gate 1 Travel is backed by the largest, most well-respected financial institutions and insurance providers, guaranteeing the greatest level of financial security to every passenger. All prices for the company’s products are commissionable. Please try to contact Gate1Travel Customer Service directly prior to posting any complaints on this site.

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Gate1Travel Reviews

Anonymous
Gate1Travel - Satisfied Gate 1 Customer
5.0 455 Maryland Drive Ft. Washington Pa19034 800-682-3333, 215-572-7676 http://www.gate1travel.com/contact.aspx

I am an experienced traveler, over 10 years ago I discovered Gate 1 Travel and will not use any other company. Visited many countries including China, Egypt, Turkey, Greece, Thai...

#317486
May 09, 2012
33

Anonymous
Gate1Travel - Don't book air with Gate 1 Travel
5.0 455 Maryland Drive Ft. Washington Pa19034 800-682-3333, 215-572-7676 http://www.gate1travel.com/contact.aspx

Don't trust Gate 1! Knowing where we sit is important to us. Can't handle a middle seat - so I always request an isle seat before booking my trip. Gate 1 booked American...

#317144
May 08, 2012
68

Anonymous
Gate1Travel - Just booked my 20th trip with Gare 1 TRavel
5.0 455 Maryland Drive Ft. Washington Pa19034 800-682-3333, 215-572-7676 http://www.gate1travel.com/contact.aspx

YES..my 20th trip ! I have NEVER incurred 1 problem with this Company. People who do are not 'seasoned' travelers. If there is a problem with the Airlines...deal with the Airlines...

#313921
Apr 22, 2012
132

Anonymous
Gate1Travel - WE had a great time,fantastico!!!!!!
5.0 455 Maryland Drive Ft. Washington Pa19034 800-682-3333, 215-572-7676 http://www.gate1travel.com/contact.aspx

Just returned from 12 day tour of Italy with gate1and Vanni Martelli as our tour manager.He and the tour were just GREAT,more than we expected.We had a fantastic time and can not s...

#312750
Apr 17, 2012
134

Warmapathy
Gate1Travel - Gate 1 / Virgin Vacations Bait & Switch
5.0 455 Maryland Drive Ft. Washington Pa19034 800-682-3333, 215-572-7676 http://www.gate1travel.com/contact.aspx

BEWARE! I made a big mistake using Virgin Vacations operated by Gate 1. 4 months ago I booked a Mediterranean cruise out of Greece. Out of no where I get an email 1 month before my...

#311199
Apr 10, 2012
377

Anonymous
Gate1Travel - 7-day Peru & Machu Picchu
5.0 455 Maryland Drive Ft. Washington Pa19034 800-682-3333, 215-572-7676 http://www.gate1travel.com/contact.aspx

Included was the train trip to Machu Picchu with an optional "Vista dome" train. My travel agent did not realize the train was already included and paid an extra $332 for the vist...

#304506
Mar 13, 2012
524

Missminn...
Gate1Travel - I want to defend Gate 1 Travel
5.0 455 Maryland Drive Ft. Washington Pa19034 800-682-3333, 215-572-7676 http://www.gate1travel.com/contact.aspx

I've taken 3 tours with Gate 1 - Egypt, Turkey and European Christmas Markets. Egypt and Turkey were FABULOUS. Our guides were extremely knowledgeable and always on top of th...

#303016
Mar 07, 2012
501

Anonymous
Gate1Travel - Promised Pickup at Airport Never Happened
5.0 455 Maryland Drive Ft. Washington Pa19034 800-682-3333, 215-572-7676 http://www.gate1travel.com/contact.aspx

Upon our arrival at the San Jose, Costa Rica airport on Thursday (Feb. 23) we expected to be met by a Gate1Travel driver to take us to our hotel. We waited for over 45 minutes; he ...

#300029
Feb 25, 2012
547

Anonymous
Gate1Travel - GATE1 India trip
5.0 455 Maryland Drive Ft. Washington Pa19034 800-682-3333, 215-572-7676 http://www.gate1travel.com/contact.aspx

Think Twice about whether to even VISIT that country!primitive roads shared with Cattle and rickshawsYou WILL get dysentary especially when the guide Virend...

#283312
Dec 22, 2011
1247

Anonymous
Gate1Travel - Great Trip with Gate 1
5.0 455 Maryland Drive Ft. Washington Pa19034 800-682-3333, 215-572-7676 http://www.gate1travel.com/contact.aspx

Gate 1 was fabulous. They took great care of us. They met us at every stop, and walked us through customs. When in Greece, our 1/2 day tour in Athens was cancelled. We contacte...

#270386
Oct 25, 2011
854

Sissie
Gate1Travel - Gate 1 Travel...No Complaints
5.0 455 Maryland Drive Ft. Washington Pa19034 800-682-3333, 215-572-7676 http://www.gate1travel.com/contact.aspx

After reading the reviews at this website I thought I was in big trouble and almost changed my mind about booking with Gate 1 Travel. After going on a 19 day land & cruise tour to...

#267583
Oct 12, 2011
1676

Anonymous
Gate1Travel - Gate 1 Travel Bait and Switch
5.0 455 Maryland Drive Ft. Washington Pa19034 800-682-3333, 215-572-7676 http://www.gate1travel.com/contact.aspx

Did not inform airline of ticket purchase,switched flights after purchase of tour, switch a hotel in one location,one of the days tours was horrible. Customer service was extremely...

#264729
Sep 28, 2011
1499

Motravel
Gate1Travel - Gate 1 travel
5.0 455 Maryland Drive Ft. Washington Pa19034 800-682-3333, 215-572-7676 http://www.gate1travel.com/contact.aspx

I had no trouble with them at all. The only complaint I have is with the rental car company. Gate 1 said the insurance was around $15.00 a day. That was true, with a $1000.00 deduc...

#262104
Sep 15, 2011
854

Anonymous
Gate1Travel - Gate1 Travel Bait and Switch
5.0 455 Maryland Drive Ft. Washington Pa19034 800-682-3333, 215-572-7676 http://www.gate1travel.com/contact.aspx

We recently purchased an group tour to Italy. One of the main reasons I booked through Gate 1 was based off of the hotel amenities. This tour was booked several months in advance. ...

#261015
Sep 10, 2011
1989

Anonymous
Gate1Travel - Gate 1 Travel are Con Artists
5.0 455 Maryland Drive Ft. Washington Pa19034 800-682-3333, 215-572-7676 http://www.gate1travel.com/contact.aspx

I've used Gate 1 Travel for my trips to Turkey and Morocco. I planned on using them again for my trip to Ecuador but my flight was canceled due to Hurricane Irene. Now custom...

#260154
Sep 06, 2011
1820

Anonymous
Gate1Travel - GATE 1 Travel - BEWARE
5.0 455 Maryland Drive Ft. Washington Pa19034 800-682-3333, 215-572-7676 http://www.gate1travel.com/contact.aspx

Don't use them - they are NOT a bargain. We took a cruise and were stuck in a cabin next to the engine - did not know this was possible. Was told that we "should have known" ...

#253568
Aug 05, 2011
1496

Rafurman...
Gate1Travel - Gate 1 baited us and switched us costing us our frequent flier credits
5.0 455 Maryland Drive Ft. Washington Pa19034 800-682-3333, 215-572-7676 http://www.gate1travel.com/contact.aspx

Background- We booked a Gate 1 trip to Vietnam for Oct 28, 2010 from SFO. The Gate 1 people called and re-roted our flight days before departue. Instead of taking...

#252828
Aug 02, 2011
1258

Medzen
Gate1Travel - Gate 1 Travel
5.0 455 Maryland Drive Ft. Washington Pa19034 800-682-3333, 215-572-7676 http://www.gate1travel.com/contact.aspx

I booked a trip to Beijing with a single supplement. When I arrived I found out that I was the only person who booked the tour. I asked for my money back for the single s...

#244100
Jun 18, 2011
1663

Babbott
Gate1Travel - Phony Service for Big Bucks!
5.0 455 Maryland Drive Ft. Washington Pa19034 800-682-3333, 215-572-7676 http://www.gate1travel.com/contact.aspx

I am outraged at the total lack of service from Gate 1 Travel after spending about $2,000 for me and a friend to tour Venice, Florence and Rome with them.For this extaordinar...

#242275
Jun 09, 2011
1987

Rotareje...
Gate1Travel - GATE 1 Travel
5.0 455 Maryland Drive Ft. Washington Pa19034 800-682-3333, 215-572-7676 http://www.gate1travel.com/contact.aspx

Did an 8-day fly and drive to Costa Rica, which is actually a six day trip. The first day we were there, our rental car which was scheduled to arrive at 9 am did not show. Eventu...

#241627
Jun 06, 2011
1160

Johnthomas
Gate1Travel - Gate 1
5.0 455 Maryland Drive Ft. Washington Pa19034 800-682-3333, 215-572-7676 http://www.gate1travel.com/contact.aspx

Gate 1 is a ripoff.Oh I am so mad.Save yourself troubles.Do not believe in low price ads.Do not buy air ticket from them. You will be sorry.Cancelling...

#239030
May 22, 2011
1535

WilPower...
Gate1Travel - Gate 1 tour bus robbed - company did nothing
5.0 455 Maryland Drive Ft. Washington Pa19034 800-682-3333, 215-572-7676 http://www.gate1travel.com/contact.aspx

My son and I took the Gate 1 tour of Italy in December 2010. Leaning Venice our group was warned that our luggage would be transported from the hotel to the bus via boat and we sh...

#213234
Dec 26, 2010
3692

Anonymous
Gate1Travel - Beware of Gate 1
5.0 455 Maryland Drive Ft. Washington Pa19034 800-682-3333, 215-572-7676 http://www.gate1travel.com/contact.aspx

Beware of using Gate 1 Travel. First, you are required to put down a deposit which you are told is to hold services. Should you decide to cancel, you are not give...

#207932
Nov 19, 2010
3807

Totally ...
Gate1Travel - Gate1 Travel
5.0 455 Maryland Drive Ft. Washington Pa19034 800-682-3333, 215-572-7676 http://www.gate1travel.com/contact.aspx

We had the worst vacation in Spain recently. The guide was nonchalant and absent most of the time. He used to say: Here is my cell phone, call me if you need help. The flights were...

#200032
Sep 25, 2010
1904

Anonymous
Gate1Travel - Gate 1 Prepaid transfer terms and policy
5.0 455 Maryland Drive Ft. Washington Pa19034 800-682-3333, 215-572-7676 http://www.gate1travel.com/contact.aspx

Read Gate 1 Travels terms and policies carefully for transfers you prepay. If your flight is delayed 1hour or more the transfer does not have to pick you up. You have to make you...

#195739
Aug 25, 2010
931

Tnessleg...
Gate1Travel - Gate1 Travel Germany autobahn accident 6/19/10
5.0 455 Maryland Drive Ft. Washington Pa19034 800-682-3333, 215-572-7676 http://www.gate1travel.com/contact.aspx

Due to autobahn accident all 12 tourists in our group were taken to the hospital some requiring overnight stay due to surgery. Overnight hospital stay caused me to miss 2 days of t...

#193948
Aug 14, 2010
1256

Anonymous
Gate1Travel - Gate1 Travel Germany autobahn accident 6/19/10
5.0 455 Maryland Drive Ft. Washington Pa19034 800-682-3333, 215-572-7676 http://www.gate1travel.com/contact.aspx

I joined Gate1 8-day Catholic Germany for the Passion Play. 6/9/10, 3rd day into 8-day trip the driver of 24-seater bus rammed into tractor trailer truck in the autobahn traveling ...

#193947
Aug 14, 2010
1336

Anonymous
Gate1Travel - Gate 1 Nightmare
5.0 455 Maryland Drive Ft. Washington Pa19034 800-682-3333, 215-572-7676 http://www.gate1travel.com/contact.aspx

I'm a parish priest who recently booked a trip to Europe with Gate One after explaining that I have a parishioner who is dying and would have to play it by ear. The agent sugg...

#174015
Mar 09, 2010
4037

CBT
Gate1Travel - NOT ***** HOTELS
5.0 455 Maryland Drive Ft. Washington Pa19034 800-682-3333, 215-572-7676 http://www.gate1travel.com/contact.aspx

We get teased by the first hotel in Amman Jordan , but after that its not good, almost 3 stars at the most. Some smell like mildew and drapes broken. Customer service is bad on mos...

#170982
Feb 11, 2010
2441

HAMEDTAF...
Gate1Travel - Avoid Gate 1 Travel- it's bad news
5.0 455 Maryland Drive Ft. Washington Pa19034 800-682-3333, 215-572-7676 http://www.gate1travel.com/contact.aspx

Background: Back in August 2008, with much enthusiasm and excitement we (my wife and I) made a reservation for a sight seeing tour to Egypt, from March 16 to 25 , 2...

#148554
May 07, 2009
10663
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