3.1
  • Tour guide1 votes
  • Tour people in greece1 votes
  • Great experience1 votes
  • Refund policy2 votes
  • Price of optional tours1 votes
  • Poor customer service1 votes
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  • Mar 27
  • Travel Agencies
  • Machu Picchu Tour
  • 1
  • 1
  • 108
  • REVIEW RATING 4/5

I booked an April escorted trip to Machu Picchu (Peru) with Gate 1 Travel, and paid in full early. Gate 1 stated on my account page that they would email me the travel documents by a certain date. They somehow changed that original document delivery date to a later date. After that time passed, they still didn't send me the documents. Thus, I called and the rep Tim promised to send in 24 hours,... Read more

Was this review helpful? 0 0

Fabulous tour of Turkey very knowledgable guides,first class hotels and food an AMAZING ADVENTURE you must be in good physical condition for this trip though not gate 1 issue it is just the facts unbelievably perfect Add comment

  • Mar 02
  • Travel Agencies
  • Positive Experience
  • 302
  • REVIEW RATING 5/5

Our guide met us at the Venice airport... saw to it that we were transferred to the hotel. Managed our group very professionally throughout the entire tour. When the two local tours in Florence and Rome didn't have enough participants signed up to proceed, she (Ana Dinis) worked the phones to make arrangements for those who still wished to view those sites. Ana always had a nice smile for the... Read more

Was this review helpful? 0 0

  • Feb 17
  • Travel
  • Parsippany, New Jersey
  • Equador 8 Day Trip
  • 319
  • REVIEW RATING 4/5

I recently went on a Gate 1 trip to Ecuador and it was a blast. No problems that i can even complain about. Guide was amazing. I see a lot of negative comments but most are about travel dates changing. This happens with all travel companies in this price range. So far gate 1 has exceeded my expectations and I am going on another trip to Croatia next month. Just do your research and plan ahead for... Read more

Was this review helpful? 0 3

  • Dec 30, 2014
  • Travel Agencies
  • College Park, Maryland
  • Management
  • 2
  • 2
  • 1168
  • REVIEW RATING 5/5

WORST company I have EVER worked with in my life! The owner Danny Pipano treats staff terribly, Mustafa leads by fear, no respect no sense of teamwork completely negative environment run by intimidation. Inadequate traning and public embarrassment on a daily basis. Customers justified in their anger. Read more

Was this review helpful? 5 2

  • Dec 20, 2014
  • Travel Agencies
  • Sacramento, California
  • International Trip
  • 1
  • 1
  • 2436
  • REVIEW RATING 5/5

we purchased 2 tours from Gate 1 in October of 2013 for four people beginning on June 27, 2014, starting from Sacramento to Rome, Venice, and continuing to Athens,Creete, Santorini, Paros, Mykonos, ending in Athens, and followed by the second tour which started in Athens and continued to Meteora, Delphi, Kalambaka, Athens, and with a three days stop in Paris in our way back home to Sacramento.... Read more

Was this review helpful? 4 0

STAY AWAY!!!! They will *** the first chance they get!!!! Add comment

  • Nov 30, 2014
  • Travel
  • Houston, Texas
  • Positive Experience
  • 898
  • REVIEW RATING 5/5

We did the 9 day enchanted Italy. We arrived in France for a extended layover with the help of Gate1. We arrived in Venice before our tour to visit with family for a few days and still Gate1 had a rep. meet us with transportation to begin of trip. They are AWESOME ! Our tour manager went out of her way to make sure everybody was pleased and everybody with food allergies were able to enjoy the... Read more

Was this review helpful? 3 1

  • Nov 07, 2014
  • Travel Agencies
  • Mendota, Illinois
  • Refund Policy
  • 2
  • 2
  • 1450
  • REVIEW RATING 5/5

We booked a trip to Germany and now have to cancel. The trip starts in September 2015 and the company refuses to refund our deposit of $400.00. The reason given is they wouldn't have time ( 10 months ) to rebook someone else. Really?!! Ten months is ample time. My advice to anyone thinking of using Gate1 for their travels, don't!! Once you give them money it's gone whether or not you... Read more

Was this review helpful? 3 10

  • Oct 30, 2014
  • Travel Agencies
  • Ecuador Tour
  • 2
  • 2
  • 2778
  • REVIEW RATING 5/5

We booked our 9 day Classic Ecuador and Amazon Adventure back in June 2014 for our Jan 20, 2015 departure. This is our first tour with Gate 1 Travel and we were looking forward to it. Suddenly we got an email yesterday (Oct 29, 2014) informing us that our tour flight schedule has been changed. In fact that is NOT the whole truth. Gate 1 changed our tour from 9 days to 8 days with the flight... Read more

Was this review helpful? 7 12

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